PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Planet and ReBath as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Planet

Bath Planet

Has verified representatives
4.3
ReBath

ReBath

1.6
Bath Planet
ReBath

Bath Planet and ReBath Overview

Total reviews
215
239
Company responses
88
2
Issues resolved
8
3

ReBath was first mentioned on PissedConsumer on Jul 18, 2008 and since then this brand received 239 reviews. It is 24 reviews more than Bath Planet received since Oct 17, 2013. Bath Planet responds to reviews and communicates with its consumers more often than ReBath. Bath Planet customer service team contacts its customers via PissedConsumer.com in 41 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bath Planet customer support team than with ReBath customer service.

Bath Planet and ReBath Consumer Ratings

Rank
65 out of 2989 in Construction and Repair category
24 out of 238 in Restoration, Renovation and Remodeling category
Customer service
102 in category
23 in category
Price Affordability
163 in category
23 in category
Product or Service Quality
77 in category
19 in category

Bath Planet and ReBath Rating Details

Customer service
2.8 (69 reviews)
1.3 (66 reviews)
Reviewer's quote

...Not a good company and lousy customer relations..

Linda V

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

Cassandra M
Price Affordability
2.8 (63 reviews)
1.6 (56 reviews)
Reviewer's quote

...I PRICED IT AT LOWES FOR LESS THAN $2. OO. I HAD A SEAT AND A BAR ADDED TO MY WALK-IN SHOWER BECAUSE I HAVE MS...

Ishaq

By this time my wife emailed Amy and fearing her closet hanging system is in danger, Amy email back a price list we had never seen before. In the email she claimed she went over line by line, explained line by line for both of us and signed. She listed the ssp shower replacement at $12100 without...

PissedConsumer1540609
Product or Service Quality
3.1 (63 reviews)
1.7 (52 reviews)
Reviewer's quote

Bath Planet of Indianapolis delivered a great product and installation. They finished ahead of schedule, which was great because we had guests coming over. The Installer was also professional and courteous...

testimonial

They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing!They tore up my yard driving their truck through it. I have called their main...

Justin W

Bath Planet and ReBath Pros and Cons

Pros
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
  • Install was quick and professional
  • Initial sales presentation
  • Drain is ok
Cons
  • Marketing presentation
  • Whole process
  • Sales
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship

Bath Planet and ReBath Most Positive Reviews

Top rated reviews
5

Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but...

5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

Bath Planet and ReBath Most Critical Reviews

Lowest rated reviews
1

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a...

1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

Bath Planet and ReBath Latest Reviews

Recent published reviews

Our bathrooms were recently renovated and we are beyond happy. From the day that the sales rep came to give us a quote,...

Read all 88 reviews
1.8

From start to finish there has been nothing but problems with Re-bath. We saw their demo trailer out in front of home de...

Read all 239 reviews

Bath Planet and ReBath Products and Services

Most reviewed product and services
  • Bath Planet Shower Installation (66 reviews)
  • Bath Planet Bathroom Remodeling (38 reviews)
  • Bath Planet Installation (17 reviews)
  • Rebath Remodeling (28 reviews)
  • Rebath Bathroom Remodeling (26 reviews)
  • Rebath Shower Installation (18 reviews)