PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Planet and HomeAdvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Planet
Has Verified Representatives
5.0
Bath Planet
HomeAdvisor

Bath Planet and HomeAdvisor Overview

Total reviews 245 379
Company responses 103 114
Issues resolved 8 9

Bath Planet and HomeAdvisor Consumer Ratings

Rank
14 out of 1331 in Construction and Repair category
143 out of 550 in Household Services category
Customer service
93 in category
99 in category
Product or Service Quality
66 in category
104 in category
Price Affordability
133 in category
138 in category
Turnaround Time
58 in category
85 in category

Bath Planet and HomeAdvisor Rating Details

Customer service
2.9
(83 reviews)
1.2
(228 reviews)
Reviewer's quote

Worst customer service lady over the phone was super rude do t even hear my problems They are ripp off..

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Called Home Advisor customer service and was given a refund immediately with no hassle. Representative was very friendly and professional..

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Product or Service Quality
3.2
(76 reviews)
1.2
(189 reviews)
Reviewer's quote

Couldnโ€™t wait to attend home shows to see what products and services were available, and to start making our house into our home. Topping our list was a better option for a shower in our small master bath, and we left the home show with several consultation appointments scheduled for the upcoming...

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...they are in dire need of guidance and education on what real service looks like. They give large companies a bad name..

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Price Affordability
2.9
(75 reviews)
1.3
(184 reviews)
Reviewer's quote

...No price change. The balance due is $6000 and will be paid Via Wells Fargo Loan..

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I RECOGNIZE PRICE GOUGING WHEN I SEE IT. I WANTED TO KNOW HOW MUCH IT WOULD COST TO HANG 1 SET OF CURTAINS. I HAD THE CURTAINS, RODS, BRACKETS AND SCREWS...

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Turnaround Time
3.1
(69 reviews)
1.4
(161 reviews)
Reviewer's quote

...At that time they told me they would install my shower door for free. The only open time they had available was the following week and we were out of town. We had to drive 2 hours home to meet them only to find that once again they had the wrong parts...

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...Then you will have to dispute it which will take at least an hour to fight it out with an overseas agent, most of the time not getting your money back. SAVE YOUR MONEY. YOU WOULD HAVE BETTER LUCK COLD CALLING PEOPLE! TOTAL RIP OFF FOR BUSINESSES!..

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Bath Planet and HomeAdvisor Pros and Cons

Pros
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
  • Wool being pulled over my eyes
  • Smooth talker
  • No pros
Cons
  • Marketing presentation
  • Whole process
  • Customer service
  • Fraud
  • Customer service
  • Suck

Bath Planet and HomeAdvisor Most Positive Reviews

Top rated reviews
5

Brian Fleming was the salesman we talked. Very professional. Explained every little detail to us and answered all our...

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5

HomeAdvisor rips off their own employees for leads that don't even pan out!! I only had 2 jobs and have been charged a...

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5

Dylan and Russ from the Milford Ct store stopped in to show us what was possible in our bathroom. They had great ideas,...

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5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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Bath Planet and HomeAdvisor Most Critical Reviews

Lowest rated reviews
1

Exactly one year ago, I had two bathrooms remodeled using a Bath Planet subcontractor representing their company. Sever...

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1

I hired 3 pros from Homeadvisor but one doesn't show anywhere except in my Fav Pros which they say is no proof I hired...

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1

Bad experience. Asked for tiled panels and received solid panels. They had already installed so we didn't want the...

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1

As a contractor of Twenty plus years I have never experienced such a RIP-OFF of contractors by HomeAdvisor (HA). I...

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Bath Planet and HomeAdvisor Latest Reviews

Recent published reviews
2

last month I had a new shower put in. everything looked great. during construction they were supposed to put in a false...

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No votes

Angi leads/Home Advisor did not even do my onboarding every time I called the guy they gave me the number for on...

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1

Worst customer service lady over the phone was super rude do t even hear my problems
They are ripp off

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No votes

I give 150% to my job at all times always on time love what I do. I communicate very well with my customers. I always...

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