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Bath Planet

Home Construction and Repair
Has verified representatives
  • 6 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
4.1
Customer service
Reliability
Turnaround Time
Website
Diversity of Products or Services
  • Product line 4
  • Variety of walls to choose from for shower 3
  • I like the shower enclosure 3
  • Very sad 2
  • That my issues were resolved 2

Customers don't like

  • Whole process4
  • Marketing presentation4
  • Sales3
  • Poor quality3
  • Lack of communication2
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Homeadvisor

Home Construction and Repair
Has verified representatives
  • 1 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.0
Customer service
Reliability
Turnaround Time
Website
Diversity of Products or Services
  • Wool being pulled over my eyes 3
  • Initial sales call 3
  • Website 2
  • Quantity of leads 2
  • Non referral 2

Customers don't like

  • False leads they charge for13
  • Pricing8
  • Customer service7
  • Unsolicited charges5
  • Unsolicited leads3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Austin, Texas, United States #1329314

After weeks of stalling on our Bath Room Shower installation, Bath Planet finally came in and finished the job that they were hired to do.Not 100% to my liking but just happy to get the job to a point that I can either hire someone else to finish the room or do it myself.

The determining factor was the Big Boss and owner Paul Dieser, contacted me and we discussed the issues. He told me the job would be completed after the weekend, It was. He also offered a discount refund of 10% off the final bill. At this point we were okay with this.

Today my friend was looking at what we were doing to the shower and he said that his wife was looking into redoing their shower like this. He knows of the issues we had but he is willing to call them in for an estimate on their job.

I am very interested to see what if any issuses occur if job is done.

I spoke with Paul Dieser again today and told him about my friends interest.He assured me that there will NOT be any issues.