PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Planet and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Planet

Bath Planet

Has Verified Representatives
4.4
Bath Planet
Homeadvisor

Bath Planet and Homeadvisor Overview

Total reviews 233 265
Company responses 91 114
Issues resolved 8 6

Bath Planet and Homeadvisor Consumer Ratings

Rank
60 out of 1965 in Construction and Repair category
74 out of 318 in Auctions and Marketplaces category
Customer service
100 in category
105 in category
Price Affordability
165 in category
124 in category
Product or Service Quality
78 in category
113 in category
Turnaround Time
65 in category
80 in category

Bath Planet and Homeadvisor Rating Details

Customer service
2.9 (75 reviews)
1.2 (159 reviews)
Reviewer's quote

...The customer service was excellent from beginning to end. We are extremely pleased with the product and services provided by your company. Thanks a MILLION!!!..

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...but nothing was done that was canceled now on 7/29 guy called me and said that he was on his to my house to mow the lawn there was no date for the 7/29 so customer service is crediting me for the month of August any questions please reach out to me 9415368734...

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Price Affordability
2.9 (70 reviews)
1.3 (132 reviews)
Reviewer's quote

The first of the in home consults in February 2019 was provided to us by salesman Ken Price. His friendly demeanor and product knowledge, along with his creativity and options outside of the box we were thinking within resonated with us, and resulted in our decision to cancel all other scheduled...

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...00 the fixed price. I could not find any info or way to contact on Home Advisor's web page for this program. The customer service phone number could leave you holding for 10 min, then tell you to try back, since lines were jammed...

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Product or Service Quality
3.3 (70 reviews)
1.2 (131 reviews)
Reviewer's quote

Excellent service, we have a shower installed just over a year ago and Bath Planet of Indianapolis really stands by their work. They came out just this week to check on the quality of the work done and it has really held up. Very responsive and willing to adjust to your needs, will use them again! ..

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Entirely dissatisfied with Service Professionals shoddy treatment on my recent furnace/AC blower fan motor and control panel replacement. Incorrect/incomplete initial evaluation of problem and 250% inflated estimate of cost ($2506+ vs. $1043+)...

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Turnaround Time
3.2 (64 reviews)
1.4 (117 reviews)
Reviewer's quote

...Katy in the front office for keeping us updated with our order and installing date and time. I would like to thank Mr. Mooney for the detail and layout of our new bathroom...

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To start with, the contractor they scheduled for my electrical work did not have the time available Home Advisor had scheduled. I rescheduled directly with the electrician, then on the day the service was supposed to occur I found out they had scheduled me with a company in Utah, I live in...

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Bath Planet and Homeadvisor Pros and Cons

Pros
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
  • Wool being pulled over my eyes
  • Initial sales call
  • Website
Cons
  • Marketing presentation
  • Whole process
  • Customer service
  • Fraud
  • Customer service
  • Suck

Bath Planet and Homeadvisor Most Positive Reviews

Top rated reviews
5

Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but...

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5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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5

Had a shower enclosure put into my home about a year ago. They came out twice to repair a problem with water under the...

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4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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Bath Planet and Homeadvisor Most Critical Reviews

Lowest rated reviews
1

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a...

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1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

I worked for bath planet as a lead guy pro remodel tech. bath planet looked for *** reasons not to pay their employees...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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Bath Planet and Homeadvisor Latest Reviews

Recent published reviews
2.1

Although my husband and I both had the fantastic opportunity of spending 18+ years in Iowa before marrying, the next 30...

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1

They tried to bill my credit card prior to service for 10 hours. The service was actually 4 hours and will not adjust...

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No votes

Mold is growing the corners of my shower that was finished in March, 2020. It is behind or underneath the clear caulk...

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No votes

They tried to bill my credit card prior to service My bank refused the charge. They tried to bill me for 10 hours of wor...

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Bath Planet and Homeadvisor Products and Services

Most reviewed product and services
  • Bath Planet Shower Installation (66 reviews)
  • Bath Planet Bathroom Remodeling (39 reviews)
  • Bath Planet Installation (22 reviews)
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (23 reviews)
  • Homeadvisor Cleaning Leads (7 reviews)