PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Fitter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.5
Bath Fitter

Bath Fitter

Has Verified Representatives
4.1
ReBath
Bath Fitter

ReBath and Bath Fitter Overview

Total reviews 248 426
Company responses 2 313
Issues resolved 3 10

ReBath and Bath Fitter Consumer Ratings

Rank
30 out of 176 in Restoration, Renovation and Remodeling category
32 out of 921 in Household Services category
Customer service
26 in category
46 in category
Price Affordability
24 in category
81 in category
Product or Service Quality
22 in category
29 in category
Diversity of Products or Services
25 in category
59 in category

ReBath and Bath Fitter Rating Details

Customer service
1.3 (74 reviews)
2.7 (116 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...I am really upset because I thought they were very reputable, but obviously not when it comes to customer service..

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Price Affordability
1.6 (64 reviews)
2.4 (65 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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I contacted the dealership and requested a discount equivalent to 15% of the total price as compensation for out inconvenience and loss of use, The owner/ manager flatly refused and only offered us a discount that equaled 7% of the total price. I considered this an insult. I attempted to contact...

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Product or Service Quality
1.6 (59 reviews)
3.2 (86 reviews)
Reviewer's quote

We have had very poor service! We have been lied to more than once about service! We have paid money when it was needed but things haven't gone as they said it would. Our first contact was in May, this is September and our bathrooms still aren't done! We have a shower done in one b/room but not the...

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there was problems from the beginning and when they finally came to look at it a few years later the installer said it was faulty product in 2014. they found five cracks around the drain which I didnt even see we were showing them the other more visible crack. the installer said they should replace...

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Diversity of Products or Services
1.8 (56 reviews)
2.7 (59 reviews)
Reviewer's quote

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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...another thing is that this shower is super expensive for the quality because in the first month started to get stain easily despite I cleaned with the products they recommend,also the drain was rust with only 1 month of use. For the price I paid I expected for them to buy the best quality faucet and other elements for my shower. I paid so high price ONLY because their seller claimed the shower was of a superior quality and that is a BIG...

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ReBath and Bath Fitter Pros and Cons

Pros
  • Initial sales presentation
  • Quality of the work performed
  • Install was quick and professional
  • Installer professional
  • One day service
  • That they did follow up on my complaint
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Manager attitude
  • Customer service
  • Instalation and customer service problems
  • Warranty

ReBath and Bath Fitter Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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5

These guys are the best! Months after they installed our bathroom. We called them for a water leak in our living room....

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ReBath and Bath Fitter Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

Awful. It was a horrible experience!

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ReBath and Bath Fitter Latest Reviews

Recent published reviews
1

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has f...

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1

This is undoubtedly the worst company I've ever dealt with. There has been a comedy of errors to numerous to mention.At...

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No votes

ReBath-Employees when they arrive a ta job should be dressed properly --They should have clean t-shirts and pants on,...

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1.8

Jul 10th, we had a sales rep come see us, gave us a quote, and we signed a contract for a shower stall refit. She took...

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ReBath and Bath Fitter Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (19 reviews)
  • Bath Fitter Installation (63 reviews)
  • Bath Fitter Bathtub Installation (47 reviews)
  • Bath Fitter Shower Installation (45 reviews)