PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Fitter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.5
Bath Fitter

Bath Fitter

Has Verified Representatives
4.1
ReBath
Bath Fitter

ReBath and Bath Fitter Overview

Total reviews
245
416
Company responses
2
303
Issues resolved
3
10

ReBath and Bath Fitter Consumer Ratings

Rank
25 out of 164 in Restoration, Renovation and Remodeling category
33 out of 924 in Household Services category
Customer service
22 in category
46 in category
Price Affordability
22 in category
78 in category
Product or Service Quality
20 in category
28 in category
Diversity of Products or Services
22 in category
60 in category

ReBath and Bath Fitter Rating Details

Customer service
1.3 (72 reviews)
2.7 (109 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...I am really upset because I thought they were very reputable, but obviously not when it comes to customer service..

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Price Affordability
1.6 (62 reviews)
2.4 (61 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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For the price I paid I expected for them to buy the best quality faucet and other elements for my shower. I paid so high price ONLY because their seller claimed the shower was of a superior quality and that is a BIG lie. they scam people and the seller is a very good seller, he can sell an ice...

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Product or Service Quality
1.6 (57 reviews)
3.2 (80 reviews)
Reviewer's quote

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service reps out and he noticed that the bottom door seal wasn’t installed properly and that the glass wasn’t level, he took some pictures of it and said that he would report it when he got...

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there was problems from the beginning and when they finally came to look at it a few years later the installer said it was faulty product in 2014. they found five cracks around the drain which I didnt even see we were showing them the other more visible crack. the installer said they should replace...

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Diversity of Products or Services
1.8 (54 reviews)
2.7 (56 reviews)
Reviewer's quote

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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Bought two two costly tub fitter products in early 2000’s. Water leaked between orig. tub and liner! Paid them for a costly! Repair that didn’t work! Tub is like stepping onto a bad waterbed and dangerous! ..

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ReBath and Bath Fitter Pros and Cons

Pros
  • Quality of the work performed
  • Install was quick and professional
  • Initial sales presentation
  • Installer professional
  • One day service
  • One day bath transformation
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Customer service
  • Instalation and customer service problems
  • Warranty

ReBath and Bath Fitter Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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5

These guys are the best! Months after they installed our bathroom. We called them for a water leak in our living room....

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ReBath and Bath Fitter Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

Awful. It was a horrible experience!

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ReBath and Bath Fitter Latest Reviews

Recent published reviews
1.3

Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in...

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No votes

Need to upgrade our bathroom from a bath tub to a handicap accessible walk-in shower

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1.5

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service...

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1

my mom had a government program in 2014 to help her take out the tub and put in a walk in shower so my dad who had a...

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ReBath and Bath Fitter Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (18 reviews)
  • Bath Fitter Installation (63 reviews)
  • Bath Fitter Bathtub Installation (47 reviews)
  • Bath Fitter Shower Installation (42 reviews)