PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Fitter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.6
Bath Fitter

Bath Fitter

Has verified representatives
4.1
ReBath
Bath Fitter

ReBath and Bath Fitter Overview

Total reviews
239
407
Company responses
2
300
Issues resolved
3
9

Bath Fitter was first mentioned on PissedConsumer on Jan 30, 2008 and since then this brand received 407 reviews. It is 168 reviews more than ReBath received since Jul 18, 2008. Bath Fitter responds to reviews and communicates with its consumers more often than ReBath. Bath Fitter customer service team contacts its customers via PissedConsumer.com in 74 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bath Fitter customer support team than with ReBath customer service.

ReBath and Bath Fitter Consumer Ratings

Rank
24 out of 238 in Restoration, Renovation and Remodeling category
33 out of 1664 in Household Services category
Customer service
23 in category
48 in category
Price Affordability
23 in category
77 in category
Product or Service Quality
19 in category
30 in category

ReBath and Bath Fitter Rating Details

Customer service
1.3 (66 reviews)
2.7 (102 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

Cassandra M

Everything was good from purchase to finish with Bath Fitter. I was remodeling, and because of their price, I went with them. Their installers were professional. They cleaned up everything after they completed the job. I've had Bath Fitter for about seven months now and so far, I love it. – Keith...

testimonial
Price Affordability
1.6 (56 reviews)
2.4 (56 reviews)
Reviewer's quote

By this time my wife emailed Amy and fearing her closet hanging system is in danger, Amy email back a price list we had never seen before. In the email she claimed she went over line by line, explained line by line for both of us and signed. She listed the ssp shower replacement at $12100 without...

PissedConsumer1540609

We stop by palmer park mall in Easton Pa were we live before and ask for price,they said they would be in touch with us. That was 5mo ago and still no one has called or sent any information. WOW what a way to run a company! Will never try and use your service again and would not refer any one !...

Katalaya
Product or Service Quality
1.7 (52 reviews)
3.3 (75 reviews)
Reviewer's quote

They do not do 4 day installs. I'm on month 3. I have trash bags covering the walls of my shower because they cannot order the right size window. The installer left with my sink not hooked up. I had to do the plumbing!They tore up my yard driving their truck through it. I have called their main...

Justin W

...I believed him, after he told us his product was definitely the way to go. WELL, less than a month later..

Robert a

ReBath and Bath Fitter Pros and Cons

Pros
  • Install was quick and professional
  • Initial sales presentation
  • Drain is ok
  • Installer professional
  • One day service
  • Installer was professional
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Customer service
  • Warranty
  • Instalation and customer service problems

ReBath and Bath Fitter Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

ReBath and Bath Fitter Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

ReBath and Bath Fitter Latest Reviews

Recent published reviews
1.8

From start to finish there has been nothing but problems with Re-bath. We saw their demo trailer out in front of home de...

Read all 239 reviews
1

I had a shower floor leak into the ceiling below...it was a huge mess. I had the ceiling done, and hired bathfitters to...

Read all 302 reviews

ReBath and Bath Fitter Products and Services

Most reviewed product and services
  • Rebath Remodeling (28 reviews)
  • Rebath Bathroom Remodeling (26 reviews)
  • Rebath Shower Installation (18 reviews)
  • Bath Fitter Installation (60 reviews)
  • Bath Fitter Bathtub Installation (45 reviews)
  • Bath Fitter Shower Installation (40 reviews)