PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Fitter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.6
Bath Fitter

Bath Fitter

Has verified representatives
4.1
ReBath
Bath Fitter

ReBath and Bath Fitter Overview

Total reviews
241
410
Company responses
2
302
Issues resolved
3
9

Bath Fitter was first mentioned on PissedConsumer on Jan 30, 2008 and since then this brand received 410 reviews. It is 169 reviews more than ReBath received since Jul 18, 2008. Bath Fitter responds to reviews and communicates with its consumers more often than ReBath. Bath Fitter customer service team contacts its customers via PissedConsumer.com in 74 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bath Fitter customer support team than with ReBath customer service.

ReBath and Bath Fitter Consumer Ratings

Rank
24 out of 197 in Restoration, Renovation and Remodeling category
33 out of 1502 in Household Services category
Customer service
23 in category
48 in category
Price Affordability
22 in category
77 in category
Service Scheduling
10 in category
47 in category

ReBath and Bath Fitter Rating Details

Customer service
1.3 (68 reviews)
2.7 (105 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

Cassandra M

...I am really upset because I thought they were very reputable, but obviously not when it comes to customer service..

Joan V
Price Affordability
1.7 (58 reviews)
2.4 (59 reviews)
Reviewer's quote

By this time my wife emailed Amy and fearing her closet hanging system is in danger, Amy email back a price list we had never seen before. In the email she claimed she went over line by line, explained line by line for both of us and signed. She listed the ssp shower replacement at $12100 without...

PissedConsumer1540609

We stop by palmer park mall in Easton Pa were we live before and ask for price,they said they would be in touch with us. That was 5mo ago and still no one has called or sent any information. WOW what a way to run a company! Will never try and use your service again and would not refer any one !...

Katalaya
Service Scheduling
1.9 (55 reviews)
2.3 (52 reviews)
Reviewer's quote

We later got a call from the guy that does the scheduling to tell us that another person called in sick. I of course was thinking don't they have contingency plans for this, people do get sick or unexpected things come up, I pretty well figured they one re scheduling anybody else. I of course was...

Cliff K

...Thank you Bath Fitters for your outstanding service, warranty, and experienced repairmen. Sincerely, Mary Maurer..

Mary M

ReBath and Bath Fitter Pros and Cons

Pros
  • Install was quick and professional
  • Initial sales presentation
  • Drain is ok
  • Installer professional
  • One day service
  • Installer was professional
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Customer service
  • Warranty
  • Instalation and customer service problems

ReBath and Bath Fitter Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

ReBath and Bath Fitter Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

ReBath and Bath Fitter Latest Reviews

Recent published reviews
1

I signed a contract to have my bathroom remodeled July 17, 2019 and the job is still not complete although it was...

Read all 241 reviews
5

It was accomplished with professional care for my time and bathroom—They arrived promptly—- were organized and finished...

Read all 304 reviews

ReBath and Bath Fitter Products and Services

Most reviewed product and services
  • Rebath Remodeling (28 reviews)
  • Rebath Bathroom Remodeling (26 reviews)
  • Rebath Shower Installation (18 reviews)
  • Bath Fitter Installation (60 reviews)
  • Bath Fitter Bathtub Installation (47 reviews)
  • Bath Fitter Shower Installation (41 reviews)