PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Fitter and ReBath as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Fitter
Has Verified Representatives
4.0
ReBath
1.5
Bath Fitter
ReBath

Bath Fitter and ReBath Overview

Total reviews 429 248
Company responses 316 2
Issues resolved 10 3

Bath Fitter and ReBath Consumer Ratings

Rank
32 out of 922 in Household Services category
30 out of 180 in Restoration, Renovation and Remodeling category
Customer service
46 in category
26 in category
Product or Service Quality
29 in category
22 in category
Price Affordability
81 in category
24 in category
Diversity of Products or Services
60 in category
25 in category

Bath Fitter and ReBath Rating Details

Customer service
2.6 (118 reviews)
1.3 (74 reviews)
Reviewer's quote

...I am really upset because I thought they were very reputable, but obviously not when it comes to customer service..

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The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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Product or Service Quality
3.1 (88 reviews)
1.6 (59 reviews)
Reviewer's quote

...The product we got is satisfactory, and the tech did a great job of installation. However, I would recommend you using a different dealership than the Clearwater, Fl one if you want a timely job done. And I was very disappointed with the Customer Suppport from this company..

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We have had very poor service! We have been lied to more than once about service! We have paid money when it was needed but things haven't gone as they said it would. Our first contact was in May, this is September and our bathrooms still aren't done! We have a shower done in one b/room but not the...

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Price Affordability
2.3 (67 reviews)
1.6 (64 reviews)
Reviewer's quote

For the price I paid I expected for them to buy the best quality faucet and other elements for my shower. I paid so high price ONLY because their seller claimed the shower was of a superior quality and that is a BIG lie. they scam people and the seller is a very good seller, he can sell an ice...

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...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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Diversity of Products or Services
2.6 (61 reviews)
1.8 (56 reviews)
Reviewer's quote

Bought two two costly tub fitter products in early 2000’s. Water leaked between orig. tub and liner! Paid them for a costly! Repair that didn’t work! Tub is like stepping onto a bad waterbed and dangerous! ..

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I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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Bath Fitter and ReBath Pros and Cons

Pros
  • Installer professional
  • One day service
  • That they did follow up on my complaint
  • Initial sales presentation
  • Quality of the work performed
  • Install was quick and professional
Cons
  • Customer service
  • Instalation and customer service problems
  • Warranty
  • Long time to resolve issue
  • Very very bad experience
  • Manager attitude

Bath Fitter and ReBath Most Positive Reviews

Top rated reviews
5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

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5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

These guys are the best! Months after they installed our bathroom. We called them for a water leak in our living room....

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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Bath Fitter and ReBath Most Critical Reviews

Lowest rated reviews
1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

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1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

Awful. It was a horrible experience!

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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Bath Fitter and ReBath Latest Reviews

Recent published reviews
No votes

Dear Sir,
Im writing to express the service I experienced. Ive gone to a couple others within the company, but havent got...

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1

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has f...

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1.2

Right away there were problems the installer wanted to charge me more for extra work. I was at work when he messaged me...

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No votes

ReBath-Employees when they arrive a ta job should be dressed properly --They should have clean t-shirts and pants on,...

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Bath Fitter and ReBath Products and Services

Most reviewed product and services
  • Bath Fitter Installation (63 reviews)
  • Bath Fitter Bathtub Installation (47 reviews)
  • Bath Fitter Shower Installation (45 reviews)
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (19 reviews)