PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Fitter and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Fitter
Has Verified Representatives
4.0
Bath Fitter
Home Depot

Bath Fitter and Home Depot Overview

Total reviews 430 3021
Company responses 316 0
Issues resolved 10 37

Bath Fitter and Home Depot Consumer Ratings

Rank
32 out of 923 in Household Services category
75 out of 350 in Supermarkets and Malls category
Customer service
47 in category
72 in category
Product or Service Quality
29 in category
73 in category
Price Affordability
81 in category
64 in category
Value for money
45 in category
67 in category

Bath Fitter and Home Depot Rating Details

Customer service
2.6 (119 reviews)
1.5 (1114 reviews)
Reviewer's quote

...I am really upset because I thought they were very reputable, but obviously not when it comes to customer service..

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...I was furious! Why not have good customer service have him come straight to the door. Like I said "THERE WAS NO ONE IN LINE". This was degrading, unprofessional with no empathy...

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Product or Service Quality
3.1 (88 reviews)
2 (902 reviews)
Reviewer's quote

...The product we got is satisfactory, and the tech did a great job of installation. However, I would recommend you using a different dealership than the Clearwater, Fl one if you want a timely job done. And I was very disappointed with the Customer Suppport from this company..

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...Then they bring you trash wood or defective product, for top dollar. Then the games start on the return process. Obviously i have zero good to say about HD, especially their website...

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Price Affordability
2.3 (67 reviews)
2.6 (814 reviews)
Reviewer's quote

For the price I paid I expected for them to buy the best quality faucet and other elements for my shower. I paid so high price ONLY because their seller claimed the shower was of a superior quality and that is a BIG lie. they scam people and the seller is a very good seller, he can sell an ice...

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...Talked to manager about the major inconvenience and was offered $100 off another model that was twice the price and unassembled. This to me feels like switch and bait tactics. I will start using Lowes even though the closest store is 35 miles away...

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Value for money
2.3 (65 reviews)
2.3 (749 reviews)
Reviewer's quote

...I was told on the phone the money is not refundable. CROOKS!!!..

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...two shower cartridges today with a store credit card (when I return items I usually put them in a store credit card I carry because I spend a lot of money at Home depot, not because I don't have the receipt or anything). About an hour later, I returned the items because I could not take the old one out so...

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Bath Fitter and Home Depot Pros and Cons

Pros
  • Installer professional
  • One day service
  • That they did follow up on my complaint
  • Location
  • Location of store
  • Product availability
Cons
  • Customer service
  • Instalation and customer service problems
  • Warranty
  • Customer service
  • Lack of customer service
  • Delivery

Bath Fitter and Home Depot Most Positive Reviews

Top rated reviews
5

I am very pleased with the quickness and the profeesional instalation of our tub. But I cannot keep the tub clean. I...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

These guys are the best! Months after they installed our bathroom. We called them for a water leak in our living room....

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Bath Fitter and Home Depot Most Critical Reviews

Lowest rated reviews
1

Had a shower pan and wall surround installed 3 years ago by Bath Fitters. There is now a leal and I called for service...

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

Awful. It was a horrible experience!

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Bath Fitter and Home Depot Latest Reviews

Recent published reviews
1

Too many to text please call Adam @ 979 533 ****

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1

Have been a Home Depot customer for years and spend up to $10,000.00 (TEN THOUSAND) or more every year.I purchased two...

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No votes

Dear Sir,
Im writing to express the service I experienced. Ive gone to a couple others within the company, but havent got...

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2

Website is a POS, smarten up marketing retards. I can cut and paste the item name from HD website and search it verbatim...

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Bath Fitter and Home Depot Products and Services

Most reviewed product and services
  • Bath Fitter Installation (63 reviews)
  • Bath Fitter Bathtub Installation (47 reviews)
  • Bath Fitter Shower Installation (45 reviews)
  • Home Depot Delivery Service (191 reviews)
  • Home Depot Installation (174 reviews)
  • Home Depot Rebate (149 reviews)