Bath Fitter vs First American Home Warranty

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Bath Fitter

Household Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 222 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
3.8
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Installer professional 3
  • Every employee was very nice hard working and respectful 1
  • Fast attention i recieved with an issue 1

Customers don't like

  • Customer service6
  • Delays in installation2
  • Lack of communication2
  • Poor service2
  • Warranty service fee2

Products by Bath Fitter

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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Will never use again 8
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence13
  • Customer service reps10

Products by First American Home Warranty

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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