Bath Fitter vs Benjamin Franklin Plumbing

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Bath Fitter

Household Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 222 COMPANY RESPONSES
  • 260 TOTAL REVIEWS
3.8
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Installer professional 3
  • Every employee was very nice hard working and respectful 1
  • Fast attention i recieved with an issue 1

Customers don't like

  • Customer service6
  • Delays in installation2
  • Lack of communication2
  • Poor service2
  • Warranty service fee2

Products by Bath Fitter

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Benjamin Franklin Plumbing

Household Services
  • 0 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Technician worked hard 6
  • Polite on the phone 3
  • Technician service 3
  • Quick but thorough 2
  • Work guarantee 2

Customers don't like

  • Huge price12
  • High pricing8
  • Poor service8
  • Triple the price of competitors6
  • Result5

Products by Benjamin Franklin Plumbing

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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