Bath and Body Works vs Wen

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Bath and Body Works

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $757 CLAIMED LOSSES
  • $54 AVERAGE LOSS
2.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Seasonal products 4
  • Nice in store employee 4
  • Coupons 3
  • Scents 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Discontinuation of products3
  • Customer service3
  • Discontinued my favorite product2
  • Rude in store employee2
  • Wrong promotion1

Products by Bath and Body Works

No items

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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.1
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8

Products by Wen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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