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Bath And Body Works

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.8
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Seasonal products 4
  • Nice in store employee 4
  • Coupons 3
  • Scents 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Customer service2
  • Rude in store employee1
  • Service1
  • Shipment lost only partial replacement offered1
  • Was told the promotion was not available1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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