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Bath and Body Works

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $757 CLAIMED LOSSES
  • $54 AVERAGE LOSS
2.8
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Seasonal products 4
  • Nice in store employee 4
  • Coupons 3
  • Scents 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Discontinuation of products3
  • Customer service3
  • Discontinued my favorite product2
  • Rude in store employee2
  • Wrong promotion1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 665 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.7
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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