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Bath And Body Works

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.8
Staff
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Seasonal products 4
  • Nice in store employee 4
  • Coupons 3
  • Scents 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Customer service2
  • Rude in store employee1
  • Service1
  • Shipment lost only partial replacement offered1
  • Was told the promotion was not available1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 679 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Staff
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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