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Bath And Body Works

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.5
Staff
Customer service
Website
Reliability
  • Seasonal products 5
  • Nice in store employee 4
  • Scents 3
  • Coupons 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Customer service5
  • Rude employee calling to help the situation2
  • Was told the promotion was not available1
  • Wall flowers and customer service department1
  • Shipment lost only partial replacement offered1
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Meaningful Beauty

Cosmetics and Personal Care
  • 6 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $65.9K CLAIMED LOSSES
  • $173 AVERAGE LOSS
1.7
Staff
Customer service
Website
Reliability
  • Skin product 12
  • Product 10
  • All products received 4
  • Product line 3
  • Packaging 3

Customers don't like

  • Customer service32
  • Difficult to cancel11
  • Billing of account10
  • Overcharged9
  • Unauthorized charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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