Bath and Body Works vs Guthy Renker

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Bath and Body Works

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $757 CLAIMED LOSSES
  • $54 AVERAGE LOSS
2.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Seasonal products 4
  • Nice in store employee 4
  • Coupons 3
  • Scents 3
  • Sandalwood rose massage oil 2

Customers don't like

  • Discontinuation of products3
  • Customer service3
  • Discontinued my favorite product2
  • Rude in store employee2
  • Wrong promotion1

Products by Bath and Body Works

No items

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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 470 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 2
  • Most dishonest company i have ever dealt with 2
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Lying and stealing5
  • Product4

Products by Guthy Renker

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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