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Bassett Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $95.9K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Timely 1
  • Original sales person 1
  • Design of product 1
  • Delivery company 1

Customers don't like

  • Poor warranty2
  • Poor after sale experience2
  • Sales manager1
  • Quality of furniture1
  • No policy on store purchase receipt1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 527 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Unresponsive customer service6
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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