Start a new comparison
Delete

Bassett Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $94.7K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Timely 1
  • Original sales person 1
  • Design of product 1
  • Delivery company 1

Customers don't like

  • Poor warranty2
  • Poor after sale experience2
  • Sales manager1
  • Quality of furniture1
  • No policy on store purchase receipt1
Delete

Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 498 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Unresponsive customer service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel