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Bassett Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $83.7K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Timely 1
  • Original sales person 1
  • Design of product 1

Customers don't like

  • Sales manager1
  • Poor warranty1
  • Poor after sale experience1
  • No policy on store purchase receipt1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 22 COMPANY RESPONSES
  • 483 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service19
  • Bad quality6
  • Incompetent people5
  • Lack of communication3
  • Delivery service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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