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Bass Pro Shops

E-commerce
Has verified representatives
  • 3 ISSUES RESOLVED
  • 161 COMPANY RESPONSES
  • 453 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Variety of outdoor items 4
  • Good in store help 4
  • Product 3
  • Stores 2
  • Sells person was very nice 2

Customers don't like

  • Customer service15
  • Service5
  • Website2
  • Unavailable sale items2
  • Shipping from bass pro online is a nightmare2
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Timberland

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $154 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Boots 2
  • Products 1
  • Initial style 1
  • Have a wide selection of work boots 1

Customers don't like

  • Poor experience will not shop there again3
  • Returns2
  • Boots failing2
  • Unwilling to recognize product failure1
  • Thieves1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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