PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Scheels All Sports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Scheels All Sports

Bass Pro Shops and Scheels All Sports Overview

Total reviews 565 15
Company responses 185 0
Issues resolved 4 1

Bass Pro Shops and Scheels All Sports Consumer Ratings

Rank
8 out of 180 in Hunting, Fishing and Camping category
27 out of 250 in Sport Equipment and Accessories category
Customer service
12 in category
16 in category
Website
10 in category
59 in category
Diversity of Products or Services
10 in category
52 in category
Discounts and Special Offers
12 in category
29 in category

Bass Pro Shops and Scheels All Sports Rating Details

Customer service
2 (239 reviews)
2.2 (5 reviews)
Reviewer's quote

I tried to contact customer service to ask about a cancelled order, and I was directed to "Pissed Consumer" and asked to verify my email address! I do not click links in emails I do not know..

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...Very Bad customer experience which is a shame because I could have been one of their returning customers..

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Website
2.9 (195 reviews)
1 (4 reviews)
Reviewer's quote

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

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Bought Scheel Binoculars and was told they had Lifetime Replacement warranty. The eye cup threads broke, so I returned them and was told the price had gone up, so I was only allowed $100 dollars toward the $499 price. but was told again if these break for any reason they would replace them. Ya GOOD...

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Diversity of Products or Services
3.1 (188 reviews)
1.8 (5 reviews)
Reviewer's quote

I ordered products from Cabelas. com for delivery to Charleston, WV store and was notified that it was returned. I did not receive any phone call (normal before BASS Pro ownership) or notice of arrival...

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I'm horribly anxious, so I feel this is partially my fault, but I went in to buy sunglasses as I have light sensitive eyes, was having a hard time keeping my eyes open outside, and I knew they'd have good quality sunglasses (they do). They were $59, and I was about to put them back as I couldn't...

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Discounts and Special Offers
2.4 (188 reviews)
1.8 (5 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

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Went to Scheels to buy neat equipment... Their security profiled me and friends called police had police watching us I bought a few collectors knifes for a friend was pulled over outside the parking lot and arrested for carrying a deadly weapon .. the police said they seen video from Scheels I was...

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Bass Pro Shops and Scheels All Sports Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
No votes
Cons
  • Customer service
  • Service
  • Tthe poor customer service as has become the norman there
  • Treat us badly and i wish my bother learn the lecessn
  • Terrible warranty
  • Nizi

Bass Pro Shops and Scheels All Sports Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

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5

I have been wanting to bow hunt for many years. On Saturday I made the decision to pursue a bow and make that desire a...

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5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item...

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No votes

Bass Pro Shops and Scheels All Sports Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

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1

Went to exchange shoes for a different size. CS employee had no idea what a special order was and couldn’t even explain...

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1

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%...

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1

Went to Scheels to buy neat equipment... Their security profiled me and friends called police had police watching us I...

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Bass Pro Shops and Scheels All Sports Latest Reviews

Recent published reviews
1

Bass Pro continues to list hand guns for sale at pretty good prices, HOWEVER, they are always out of stock. I have...

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1

Bought Scheel Binoculars and was told they had Lifetime Replacement warranty. The eye cup threads broke, so I returned...

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1

I ordered a hand gun and was told that it had shipped. Two weeks later they tell me it's not available. Come to find...

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2.1

I'm horribly anxious, so I feel this is partially my fault, but I went in to buy sunglasses as I have light sensitive ey...

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Bass Pro Shops and Scheels All Sports Products and Services

Most reviewed product and services
  • Bass Pro Shops Customer Care (98 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (21 reviews)
  • Scheels All Sports Customer Care (2 reviews)
  • Scheels All Sports Gift Card (1 review)