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Bass Pro Shops

E-commerce
Has verified representatives
  • 2 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 447 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good in store help 4
  • Variety of outdoor items 3
  • Product 3
  • Sells person was very nice 2
  • Bass pro shop 2

Customers don't like

  • Customer service14
  • Service5
  • Website2
  • Unavailable sale items2
  • Shipping from bass pro online is a nightmare2
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Ll Bean

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection online 4
  • Prodcut selection 3
  • Product 2
  • Theoretical size range offered 1
  • Tall sizes 1

Customers don't like

  • Poor customer service12
  • Way it currently operates4
  • New way they do business3
  • Too many popular products in continuous back order status2
  • Quality of products in decline2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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