Bass Pro Shops vs Ll Bean

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Bass Pro Shops

Shopping
Has verified representatives
  • 1 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 324 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Good in store help 3
  • Product 2
  • Variety of outdoor items 2
  • Selection 1
  • Sells person was very nice 1

Customers don't like

  • Lack of customer service9
  • Customer service4
  • Sales associate3
  • Unavailable sale items3
  • Service3

Products by Bass Pro Shops

No items

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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $154 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prodcut selection 2
  • Products 1
  • Some colors 1
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Way it currently operates6
  • Quality of products in decline5
  • Poor customer service4
  • Does not stand behind product2
  • Too many popular products in continuous back order status2

Products by Ll Bean

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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