PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Joann Fabric as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Joann Fabric

Bass Pro Shops and Joann Fabric Overview

Total reviews
560
1254
Company responses
185
0
Issues resolved
4
12

Bass Pro Shops and Joann Fabric Consumer Ratings

Rank
8 out of 175 in Hunting, Fishing and Camping category
14 out of 185 in Craft Supplies and Tools category
Website
9 in category
12 in category
Diversity of Products or Services
9 in category
11 in category
Discounts and Special Offers
10 in category
8 in category
Product or Service Quality
10 in category
9 in category

Bass Pro Shops and Joann Fabric Rating Details

Website
2.9 (194 reviews)
2.2 (406 reviews)
Reviewer's quote

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

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...Decoart website is contracted with Joann Fabric as distributor for their paints. One of the paint bottles leaked out damaging all other bottles by covering labels (color identifiers &;;;; instructions). Sent my second email to company to get replacement order, been 2 weeks now...

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Diversity of Products or Services
3.1 (187 reviews)
2.7 (389 reviews)
Reviewer's quote

I ordered products from Cabelas. com for delivery to Charleston, WV store and was notified that it was returned. I did not receive any phone call (normal before BASS Pro ownership) or notice of arrival...

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...This maybe petty but once again their customer care sucks! The only thing I buy there is thread, needles , interfacing and Kona cotton because I know the quality of these products is good. But now I'm debating on those things as well..

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Discounts and Special Offers
2.5 (186 reviews)
2.6 (437 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

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...Then I had to get the app on my phone for them to give me any discounts. Today when I went in the girl in the Fresno store on Blackstone and 41 was so unhelpful I couldn’t believe it. DON’T EVER GO THERE...

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Product or Service Quality
2.6 (185 reviews)
2.1 (421 reviews)
Reviewer's quote

...Would anyone be happy with that kind of service?..

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...I was in Customer service, that's not how it's done. This store will close because lack of supervision and care..

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Bass Pro Shops and Joann Fabric Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
  • Wide variety of prints
  • Products
  • Friendly staff
Cons
  • Customer service
  • Service
  • Tthe poor customer service as has become the norman there
  • Poor customer service
  • False advertising
  • Bad manager attitude

Bass Pro Shops and Joann Fabric Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

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5

I just left a very unpleasant shopping experience at Joanne's. The person cutting the fabric was not interested in...

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5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item...

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5

Candles were on sale in the Red Wing, MN, store. I was at the end cap waiting for the lady in front of me to be done. ...

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Bass Pro Shops and Joann Fabric Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

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1

Joann Fabrics is one of those businesses that stays in business in spite of having the MOST horrible customer service on...

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1

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%...

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1

Bead storage offered at 55% off. I ordered four of a storage system. Ordered arrived with only one piece shipped. Note...

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Bass Pro Shops and Joann Fabric Latest Reviews

Recent published reviews
1.6

Purchased a Panfish 16 new from Bass Pro back at the beginning of June. Acquired it on a Thursday and used it for the...

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1

I stopped going into JoAnn's some time ago because of long waits in the cashier line and the general sloppiness of the s...

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1

Bought a boat. Tracker targa v/20 for $30,000 and its been in the shop more than on the water so far this summer with...

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No votes

I ordered fabric online and never received the fabric I ordered, plus I was billed on my credit card. I also have not...

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Bass Pro Shops and Joann Fabric Products and Services

Most reviewed product and services
  • Bass Pro Shops Customer Care (98 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (21 reviews)
  • Joann Fabric Customer Care (200 reviews)
  • Joann Fabric Manager (82 reviews)
  • Joann Fabric Shipping Service (75 reviews)