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Bass Pro Shops

Shopping
Has verified representatives
  • 1 ISSUES RESOLVED
  • 81 COMPANY RESPONSES
  • 343 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good in store help 3
  • Product 2
  • Variety of outdoor items 2
  • Selection 1
  • Sells person was very nice 1

Customers don't like

  • Lack of customer service9
  • Sales associate3
  • Service3
  • Unavailable sale items3
  • Price difference2
Delete
  • 0 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I would have rated 0 or minus stars if given the option 3
  • Employee at register 2
  • Merchandise 2
  • Selection 2
  • Store manager 1

Customers don't like

  • Customer service19
  • Online customer service10
  • Customer service assistance6
  • Return policy5
  • Staff knowledge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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