PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Dicks Sporting Goods

Bass Pro Shops and Dicks Sporting Goods Overview

Total reviews
Company responses
Issues resolved

Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 527 reviews. It is 139 reviews more than Dicks Sporting Goods received since Nov 21, 2007.

Bass Pro Shops and Dicks Sporting Goods Consumer Ratings

6 out of 173 in Hunting, Fishing and Camping category
34 out of 236 in Sport Equipment and Accessories category
Customer service
7 in category
28 in category
9 in category
33 in category
Discounts and Special Offers
7 in category
29 in category

Bass Pro Shops and Dicks Sporting Goods Rating Details

Customer service
2 (219 reviews)
1.3 (140 reviews)
Reviewer's quote

...So I called customer service and they tell me If you don’t have a receipt you can not return..

Kimberly B

Since speaking with customer service havent hear from anyone regarding issue?..

3 (177 reviews)
2 (94 reviews)
Reviewer's quote

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

Anthony A

...I went to order a new putter, only to discover that in the fine print, on their website, these items aren't eligible for coupons and discounts. What a rip-off. I contacted Dick's customer service, and was told this fact...

Discounts and Special Offers
2.5 (174 reviews)
1.6 (50 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

Janet P

...Give me a break! If you give promo codes or coupons, make them store discounts, not product discounts..


Bass Pro Shops and Dicks Sporting Goods Pros and Cons

  • Variety of outdoor items
  • Good in store help
  • Product
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
  • Customer service
  • Service
  • Sales associate
  • Customer service
  • Online customer service
  • Staff knowledge

Bass Pro Shops and Dicks Sporting Goods Most Positive Reviews

Top rated reviews

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...


I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

Bass Pro Shops and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...


Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

Bass Pro Shops and Dicks Sporting Goods Latest Reviews

Recent published reviews

I made a online order jan 14th for 26 items , 2 day delivery it is now Jan 21st and one of my 26 items show up still...

Read all 527 reviews

I could not speak to anyone , Im very upset when I was told I would get my package before Christmas and it had a...

Read all 388 reviews

Bass Pro Shops and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Bass Pro Shops Customer Care (94 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (20 reviews)
  • Dicks Sporting Goods Manager (45 reviews)
  • Dicks Sporting Goods Customer Care (42 reviews)
  • Dicks Sporting Goods Shipping Service (29 reviews)