PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Bass Pro Shops as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Bass Pro Shops

Cabelas and Bass Pro Shops Overview

Total reviews
420
527
Company responses
0
185
Issues resolved
2
4

Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 527 reviews. It is 107 reviews more than Cabelas received since Dec 22, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bass Pro Shops customer support team than with Cabelas customer service.

Cabelas and Bass Pro Shops Consumer Ratings

Rank
17 out of 173 in Hunting, Fishing and Camping category
6 out of 173 in Hunting, Fishing and Camping category
Customer service
16 in category
7 in category
Website
11 in category
9 in category
Staff
12 in category
5 in category

According to consumer ratings and reviews, Bass Pro Shops ranks 11 points higher in the Hunting, Fishing and Camping category than Cabelas. People gave Cabelas 1.3 stars for Customer service criterion in Hunting, Fishing and Camping category and it is 12 points higher than the worst rated brand in this category. At the same time, Bass Pro Shops was rated 2 stars for Customer service criterion in this category and it is 21 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Bass Pro Shops has a higher rating than Cabelas. Regarding Staff criterion, consumers gave Cabelas 1.7 stars and it is 57% greater than other in category. Bass Pro Shops however was rated 2.5 stars and it is 82% greater than other in category.

Cabelas and Bass Pro Shops Rating Details

Customer service
1.3 (180 reviews)
2 (219 reviews)
Reviewer's quote

...Apparently Cabela's has a customer service problem in firearms. I am a 30 plus year customer, or at least I was!..

Mathieu

...So I called customer service and they tell me If you don’t have a receipt you can not return..

Kimberly B
Website
2.4 (136 reviews)
3 (177 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

PissedConsumer1718278

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

Anthony A
Staff
1.7 (124 reviews)
2.5 (161 reviews)
Reviewer's quote

...cabelas came to town they actually catered ti the outdoors men and women now its just a herbergers with kayaks out front!!! Pretty bad when when the sales staff sends us to walmart to search for hunting clothes i guess we will look for another store to spend our outdoor money at because i REFUSE to spend so much as 1 red cent in that joke of a store ever again it has been going down hill for years i hoped with the merge with bass pro maybe we could get back to a outdoor store but we see that isnt in the...

Darrold E

...I didn't catch her name but staff like that who needs staff?? Granted she is old and working doesn't mean she should take it out on customers. I understand some days none of us want to be at work but i would never treat a human in that way..

Christina

Cabelas and Bass Pro Shops Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Location
  • Variety of outdoor items
  • Good in store help
  • Product
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Customer service
  • Service
  • Sales associate

Cabelas and Bass Pro Shops Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

Cabelas and Bass Pro Shops Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

Cabelas and Bass Pro Shops Latest Reviews

Recent published reviews
2.2

I bought a new rifle advertised ON SALE. Upon store pickup, salesman was reluctant to let me inspect my rifle...

Read all 420 reviews
2.4

I made a online order jan 14th for 26 items , 2 day delivery it is now Jan 21st and one of my 26 items show up still...

Read all 527 reviews

Cabelas and Bass Pro Shops Products and Services

Most reviewed product and services
  • Cabelas Customer Care (66 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)
  • Bass Pro Shops Customer Care (94 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (20 reviews)