PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cabelas and Bass Pro Shops as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cabelas
Bass Pro Shops

Cabelas and Bass Pro Shops Overview

Total reviews 470 571
Company responses 0 185
Issues resolved 2 4

Cabelas and Bass Pro Shops Consumer Ratings

Rank
25 out of 181 in Hunting, Fishing and Camping category
8 out of 181 in Hunting, Fishing and Camping category
Customer service
20 in category
11 in category
Website
16 in category
9 in category
Product or Service Quality
15 in category
10 in category
Exchange, Refund and Cancellation Policy
8 in category
7 in category

Cabelas and Bass Pro Shops Rating Details

Customer service
1.3 (205 reviews)
2 (242 reviews)
Reviewer's quote

...No one answers the phone in customer service. I called the on line store and they tried to contact the Reno store, they also had no luck. I was told to contact the GM by email at the store but guess what His email doesn't work...

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I tried to contact customer service to ask about a cancelled order, and I was directed to "Pissed Consumer" and asked to verify my email address! I do not click links in emails I do not know..

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Website
2.3 (156 reviews)
2.9 (197 reviews)
Reviewer's quote

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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...The cabela's website has been trashed by bass pro. Worst IT department in the industry..

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Product or Service Quality
2 (145 reviews)
2.6 (189 reviews)
Reviewer's quote

The customer service is top notch but they told me they dont make replacement latches for the cooler, so basically I now have a useless cooler that I paid a lot of money for. Not happy..

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...Would anyone be happy with that kind of service?..

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Exchange, Refund and Cancellation Policy
2.1 (138 reviews)
2.5 (181 reviews)
Reviewer's quote

...I was forced to accept a refund and drive back empty handed, embarrassed and humiliated and will NOT shop Cabela's again..

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...this pistol is a modular design easy to exchange parts. Inside job!..

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Cabelas and Bass Pro Shops Pros and Cons

Pros
  • Atmosphere
  • Most associates have good attitudes
  • Store
  • Variety of outdoor items
  • Good in store help
  • Product
Cons
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim
  • Customer service
  • Service
  • Tthe poor customer service as has become the norman there

Cabelas and Bass Pro Shops Most Positive Reviews

Top rated reviews
5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item...

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Cabelas and Bass Pro Shops Most Critical Reviews

Lowest rated reviews
1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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1

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%...

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Cabelas and Bass Pro Shops Latest Reviews

Recent published reviews
No votes

Well, today was the first time since this all started that a business, Cabelas in Lacey Washington, told me I had to...

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No votes

Hello Friends, My wife and I are young senior citizens and we really need your kind help. We are looking everywhere that...

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1

SadWent to Cabela's in Reno NV to purchase a Midland radio. Of course they didn't have the one I wanted in stock and i...

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No votes

Hello Friends, My wife and I are young senior citizens, and we really need your kind help. We are looking everywhere tha...

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Cabelas and Bass Pro Shops Products and Services

Most reviewed product and services
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)
  • Cabelas Shipping Service (10 reviews)
  • Bass Pro Shops Manager (32 reviews)
  • Bass Pro Shops Shipping Service (21 reviews)
  • Bass Pro Shops Gift Card (17 reviews)