PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Cabelas

Bass Pro Shops and Cabelas Overview

Total reviews 576 476
Company responses 185 0
Issues resolved 4 2

Bass Pro Shops and Cabelas Consumer Ratings

Rank
9 out of 182 in Hunting, Fishing and Camping category
26 out of 182 in Hunting, Fishing and Camping category
Customer service
13 in category
23 in category
Website
11 in category
19 in category
Diversity of Products or Services
9 in category
16 in category
Discounts and Special Offers
10 in category
13 in category

Bass Pro Shops and Cabelas Rating Details

Customer service
2 (244 reviews)
1.3 (208 reviews)
Reviewer's quote

I tried to contact customer service to ask about a cancelled order, and I was directed to "Pissed Consumer" and asked to verify my email address! I do not click links in emails I do not know..

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...No one answers the phone in customer service. I called the on line store and they tried to contact the Reno store, they also had no luck. I was told to contact the GM by email at the store but guess what His email doesn't work...

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Website
2.9 (199 reviews)
2.3 (159 reviews)
Reviewer's quote

...The cabela's website has been trashed by bass pro. Worst IT department in the industry..

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...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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Diversity of Products or Services
3.1 (193 reviews)
2.7 (134 reviews)
Reviewer's quote

I ordered products from Cabelas. com for delivery to Charleston, WV store and was notified that it was returned. I did not receive any phone call (normal before BASS Pro ownership) or notice of arrival...

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Since the Bass Pro purchase the stores have either expensive products or cheap (inferior) garbage. The new owner doesn't care about the needs of the customers, the goal is to maximize the profit on every item sold. Spend your hard-earned money elsewhere..

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Discounts and Special Offers
2.5 (191 reviews)
2.1 (132 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

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we went to cabelas store in rogers ark, made a special trip to purchase a scope we stood at the counter for 20 minutes , the salesman saw us standing there and just looked off and and not one time did he ask can I help you ///// he waited on 3 other people that came to the counter while we were...

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Bass Pro Shops and Cabelas Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
  • Atmosphere
  • Most associates have good attitudes
  • Store
Cons
  • Customer service
  • Service
  • Tthe poor customer service as has become the norman there
  • Customer service
  • Will not shop again
  • No customer service or customer acknowledgement whatsoever

Bass Pro Shops and Cabelas Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

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5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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Bass Pro Shops and Cabelas Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

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1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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Bass Pro Shops and Cabelas Latest Reviews

Recent published reviews
No votes

Need a copy of separation notice for housing!

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No votes

We have had a Cabelas.com Club card for about fifteen years. My husband has been more of a fan than I. This latest exper...

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1

I have gone there twice in the last 2 months and they're still out of stock on just about anything related to...

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1

Bought a gun online they sold it after I bought it. Black Friday sale I'm sick, so I cant go, so I called no one...

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Bass Pro Shops and Cabelas Products and Services

Most reviewed product and services
  • Bass Pro Shops Manager (32 reviews)
  • Bass Pro Shops Shipping Service (21 reviews)
  • Bass Pro Shops Gift Card (17 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (12 reviews)
  • Cabelas Shipping Service (10 reviews)