PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Cabelas

Bass Pro Shops and Cabelas Overview

Total reviews
525
411
Company responses
185
0
Issues resolved
4
2

Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 525 reviews. It is 114 reviews more than Cabelas received since Dec 22, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bass Pro Shops customer support team than with Cabelas customer service.

Bass Pro Shops and Cabelas Consumer Ratings

Rank
8 out of 238 in Hunting, Fishing and Camping category
15 out of 238 in Hunting, Fishing and Camping category
Customer service
7 in category
18 in category
Website
9 in category
12 in category
Discounts and Special Offers
8 in category
11 in category

According to consumer ratings and reviews, Bass Pro Shops ranks 7 points higher in the Hunting, Fishing and Camping category than Cabelas. People gave Bass Pro Shops 2 stars for Customer service criterion in Hunting, Fishing and Camping category and it is 23 points higher than the worst rated brand in this category. At the same time, Cabelas was rated 1.3 stars for Customer service criterion in this category and it is 12 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Bass Pro Shops has a higher rating than Cabelas. Regarding Discounts and Special Offers criterion, consumers gave Bass Pro Shops 2.5 stars and it is 73% greater than other in category. Cabelas however was rated 2 stars and it is 63% greater than other in category.

Bass Pro Shops and Cabelas Rating Details

Customer service
2 (218 reviews)
1.3 (174 reviews)
Reviewer's quote

...So I called customer service and they tell me If you don’t have a receipt you can not return..

Kimberly B

Ever since Bass Pro took over Cabela's everything about the store that was great has disappeared, Bass Pro took Cabela's great customer reputation and flushed it down the toilet! No more bargain cave, poor return policy, *** Redhead clothing etc. The latest is the Ultimate Pack Vest that was very...

Scot H
Website
3 (176 reviews)
2.4 (133 reviews)
Reviewer's quote

...used it once and it broke, I returned it and instead of replacing it they brushed me off to a website that made it impossible to contact anyone. It felt like once they have your money your on your own. Its been three years and I don't miss their I dont give a dam treatment at all..

Anthony A

...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

PissedConsumer1718278
Discounts and Special Offers
2.5 (173 reviews)
2 (113 reviews)
Reviewer's quote

Qhat the use if being in the CLUB if yiu cant gwt the discounts ??? Bought 300. 00 in gift cards and a pack of crissbow arrows . total of 365...

Janet P

Beware of the Noblesville, Indiana location. The have tried to overcharge me on several items during my last three visits. It appears this store is poorly managed or they are being dishonest.

Dennis G

Bass Pro Shops and Cabelas Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
  • Atmosphere
  • Most associates have good attitudes
  • Location
Cons
  • Customer service
  • Service
  • Sales associate
  • Customer service
  • Will not shop again
  • Ridiculous answer i received for denying a warranty claim

Bass Pro Shops and Cabelas Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

Bass Pro Shops and Cabelas Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

Bass Pro Shops and Cabelas Latest Reviews

Recent published reviews

I just wonder why you do not carry any fishing rods made in the USA

Read all 525 reviews
2.1

Worst experience ever.Bought a Mako boat from them a few months back.2 trips out and not even 30 days old the...

Read all 411 reviews

Bass Pro Shops and Cabelas Products and Services

Most reviewed product and services
  • Bass Pro Shops Customer Care (93 reviews)
  • Bass Pro Shops Manager (31 reviews)
  • Bass Pro Shops Shipping Service (20 reviews)
  • Cabelas Customer Care (65 reviews)
  • Cabelas Credit Card (16 reviews)
  • Cabelas Sales Manager (11 reviews)