PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bass Pro Shops and Cabelas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bass Pro Shops
Cabelas

Bass Pro Shops and Cabelas Overview

Total reviews 589 512
Company responses 185 0
Issues resolved 4 2

Bass Pro Shops and Cabelas Consumer Ratings

Rank
9 out of 210 in Hunting, Fishing and Camping category
28 out of 210 in Hunting, Fishing and Camping category
Customer service
15 in category
28 in category
Website
12 in category
22 in category
Diversity of Products or Services
11 in category
22 in category
Product or Service Quality
12 in category
20 in category

Bass Pro Shops and Cabelas Rating Details

Customer service
1.9 (251 reviews)
1.3 (224 reviews)
Reviewer's quote

...Terrible customer service!..

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Cabela's did not respond to my customer service request. I sent a request over 2 weeks ago and never heard from them..

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Website
2.9 (206 reviews)
2.2 (175 reviews)
Reviewer's quote

...The cabela's website has been trashed by bass pro. Worst IT department in the industry..

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...I called website customer service for an answer and they blamed it on the store. Its a bait and switch false advertisement. Corporations get sued for this type of stuff...

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Diversity of Products or Services
3 (199 reviews)
2.6 (148 reviews)
Reviewer's quote

...They appear to make it a common practice to advertise products they don't have in stock. For example they are advertising Swarovski SLC binoculars and have none any where in the country. I even called customer service and they told me they didn't have them at any store...

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...they used too put a American flag under USA products not any more..

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Product or Service Quality
2.5 (198 reviews)
1.9 (165 reviews)
Reviewer's quote

My most recent Bass Pro failure in a long line of late shipments goes like this: I order product from Bass Pro on March 12. I order IDENTICAL product and less from Tackle Warehouse on March 13. I paid 2 day express for both orders...

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...CABELA'S won't stand behind their product. Told me to call CHAMPION but won't answer phone won,t answer their..

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Bass Pro Shops and Cabelas Pros and Cons

Pros
  • Variety of outdoor items
  • Good in store help
  • Product
  • Atmosphere
  • Most associates have good attitudes
  • Store
Cons
  • Customer service
  • Service
  • Tthe poor customer service as has become the norman there
  • Customer service
  • Will not shop again
  • No customer service or customer acknowledgement whatsoever

Bass Pro Shops and Cabelas Most Positive Reviews

Top rated reviews
5

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an...

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5

The Cabelas in Springfield, OR is by far the worst I've ever been to. I have visited almost every store in the U.S....

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5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item...

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5

I'm not pissed just tired I need an email address for Customer Service to work out a previous mistake. Thank you

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Bass Pro Shops and Cabelas Most Critical Reviews

Lowest rated reviews
1

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even...

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1

Why Cabala's VISA sucks worse than any other Credit card I have ever known.

I have had a Cabala's Credit Card for ove...

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1

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%...

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1

Recently in Cabela's Richfield WI, picking up a new handgun. Was told by sales person "No Returns!" Told by checkout lad...

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Bass Pro Shops and Cabelas Latest Reviews

Recent published reviews
No votes

How you going to buy brand new boat and trade musical theater for batteries and tires which is illegal Smith

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1

I purchased an 5500 wattage Champion Generator that was to be electric start but after filling with gas and oil to try...

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1.8

The outside knobs have warn off in places completely i have never seen a tire fall apart like this. I went to the...

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1

When generator received the electric start would not work.
Charged battery and made sure harness plugged in and no start....

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