Basic Internet vs Verizon

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Basic Internet

Telecommunications
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $309 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Middle man possibility of error1
  • Paying for no service1
  • There terrible still dealing with the fraud charges1

Products by Basic Internet

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2064 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service15
  • Bait and switch14
  • Billing practices10

Products by Verizon

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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