Basic Internet vs Directv

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Basic Internet

Telecommunications
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $309 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Middle man possibility of error1
  • Paying for no service1
  • There terrible still dealing with the fraud charges1

Products by Basic Internet

No items

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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8131 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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