Basic Internet vs Comcast

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Basic Internet

Telecommunications
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $309 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Middle man possibility of error1
  • Paying for no service1
  • There terrible still dealing with the fraud charges1

Products by Basic Internet

No items

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Comcast

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 3525 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it works its good 21
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service118
  • Outrageously high prices64
  • Service53
  • Being lied to50
  • Inability to resolve problem20

Products by Comcast

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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