Basic Internet vs Centurylink

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Basic Internet

Telecommunications
  • 1 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $309 CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Middle man possibility of error1
  • Paying for no service1
  • There terrible still dealing with the fraud charges1

Products by Basic Internet

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2228 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service68
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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