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Delete
  • 0 ISSUES RESOLVED
  • 295 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $237 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 3
  • Your selection of books 2
  • Store layout 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service9
  • Run around4
  • Customer service3
  • Unethical3
  • Issue was not resolved3
Delete
  • 2 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Canceling my membership 1
  • Good selection 1
  • Ease of ordering 1

Customers don't like

  • Unknown transactions8
  • Fraudulent activity7
  • Fees5
  • I dont know who they are3
  • That they signed me up for this2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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