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Delete
  • 0 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $21.5K CLAIMED LOSSES
  • $237 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 2
  • Store layout 1
  • Your selection of books 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service10
  • Issue was not resolved9
  • Not getting my issue resolved5
  • Unethical4
  • Shipping3
Delete
  • 2 ISSUES RESOLVED
  • 403 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Ease of ordering 1
  • Good selection 1

Customers don't like

  • Unknown transactions12
  • Fraudulent activity10
  • Fees8
  • Did not get gift card5
  • Never ordered service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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