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  • 0 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $23.3K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Some staff members are very helpful 3
  • Selection 3
  • Your selection of books 2
  • Way they used to be before they became cheap 1
  • Store layout 1

Customers don't like

  • Customer service10
  • Service9
  • Run around4
  • Unethical3
  • Issue was not resolved3
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Rural King

Shopping
  • 1 ISSUES RESOLVED
  • 503 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $620 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Most employees 4
  • Store overall 2
  • Service in spring hill store 2
  • Most things 2
  • Employees 2

Customers don't like

  • Very rude5
  • This experience3
  • Management3
  • How they handle complaints3
  • Corporate customer service rudeness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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