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Delete
  • 0 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $21.7K CLAIMED LOSSES
  • $229 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 2
  • Store layout 1
  • Your selection of books 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service11
  • Issue was not resolved10
  • Not getting my issue resolved7
  • Customer service6
  • Did not get product as promised5
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Fingerhut

Shopping
  • 2 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $295 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Easy payment option 5
  • Credit offer 4
  • Never again at this point 3
  • Pppsssshhhhhhh 2
  • Ticked off 2

Customers don't like

  • Poor customer service7
  • Extremely poor customer service6
  • Uphelpful supervisor5
  • Very poor customer service5
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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