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  • 0 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $235 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 3
  • Your selection of books 2
  • Store layout 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service9
  • Customer service4
  • Run around4
  • Issue was not resolved3
  • Unethical3
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Fingerhut

Shopping
  • 2 ISSUES RESOLVED
  • 691 TOTAL REVIEWS
  • $55.2K CLAIMED LOSSES
  • $323 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Easy payment option 5
  • Never again at this point 5
  • Credit offer 4
  • Ticked off 3
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service6
  • Uphelpful supervisor3
  • Will rip you off3
  • I hate the service2
  • Resolution unsatisfactory2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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