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Barnes And Noble

E-commerce
  • 0 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $23.3K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Some staff members are very helpful 3
  • Selection 3
  • Your selection of books 2
  • Way they used to be before they became cheap 1
  • Store layout 1

Customers don't like

  • Customer service10
  • Service9
  • Run around4
  • Unethical3
  • Issue was not resolved3
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Fingerhut

E-commerce
  • 2 ISSUES RESOLVED
  • 748 TOTAL REVIEWS
  • $58.9K CLAIMED LOSSES
  • $329 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Accounting procedures4
  • Will rip you off3
  • Uphelpful supervisor3
  • Extremely poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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