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Cengage Learning
Barnes And Noble

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cengage Learning

Cengage Learning

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 356 TOTAL REVIEWS
Rank
189 out of 1486
in Education category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    05:23
  • ISSUES RESOLVED
    9%
Top Products and Services
1.4
62 reviews
1.5
39 reviews
1.5
31 reviews
Barnes And Noble

Barnes And Noble

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 338 TOTAL REVIEWS
Rank
520 out of 4541
in E-commerce category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    04:27
  • ISSUES RESOLVED
    10%
Top Products and Services
1.8
38 reviews
1.5
24 reviews
3.1
16 reviews

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