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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1
  • Place to buy some books 1
  • Magazines explained on reciept 1

Customers don't like

  • Service4
  • Unauthorized renewal2
  • Sketchy business practices2
  • Not a very friendly person2
  • Working there1
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Barnes And Noble

E-commerce
  • 0 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Some staff members are very helpful 3
  • Selection 3
  • Your selection of books 2
  • Way they used to be before they became cheap 1
  • Store layout 1

Customers don't like

  • Customer service10
  • Service9
  • Run around4
  • Unethical3
  • Issue was not resolved3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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