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Books A Million
Barnes And Noble

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Books A Million

Books A Million

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
90 out of 622
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    93
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    28%
Top Products and Services
2
25 reviews
1.5
23 reviews
3
19 reviews
Barnes And Noble

Barnes And Noble

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 340 TOTAL REVIEWS
Rank
526 out of 4555
in E-commerce category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    04:27
  • ISSUES RESOLVED
    10%
Top Products and Services
2
39 reviews
1.5
24 reviews
3.1
16 reviews

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