Barnes And Noble vs Books A Million

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Delete
  • 0 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $241 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 2
  • Store layout 1
  • Your selection of books 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service11
  • Issue was not resolved10
  • Not getting my issue resolved7
  • Customer service6
  • Did not get product as promised5

Products by Barnes And Noble

No items

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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $75 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1

Customers don't like

  • Service4
  • Customer unservice4
  • Lack of follow through3
  • Unauthorized renewal3
  • Not a very friendly person3

Products by Books A Million

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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