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  • 0 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $235 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Selection 3
  • Some staff members are very helpful 3
  • Your selection of books 2
  • Store layout 1
  • Way they used to be before they became cheap 1

Customers don't like

  • Service9
  • Customer service4
  • Run around4
  • Issue was not resolved3
  • Unethical3
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Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Magazines explained on reciept 1
  • Not applicable 1
  • Renewal explained on reciept 1
  • Working there with my staff and manager 1

Customers don't like

  • Service3
  • Not a very friendly person2
  • Unauthorized renewal2
  • Sketchy business practices1
  • Working there1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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