PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Bark Com as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack

Thumbtack

1.9
Bark Com

Bark Com

Has Verified Representatives
1.7
Thumbtack
Bark Com

Thumbtack and Bark Com Overview

Total reviews 3059 114
Company responses 0 45
Issues resolved 6 0

Thumbtack and Bark Com Consumer Ratings

Rank
73 out of 318 in Auctions and Marketplaces category
148 out of 1282 in Professional Services category
Customer service
38 in category
121 in category
Website
66 in category
155 in category
Product or Service Quality
66 in category
126 in category
Exchange, Refund and Cancellation Policy
48 in category
96 in category

Thumbtack and Bark Com Rating Details

Customer service
1.8 (1188 reviews)
1.3 (64 reviews)
Reviewer's quote

the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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...Misleading site and terrible customer service..

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Website
2.2 (1073 reviews)
1.7 (58 reviews)
Reviewer's quote

...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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Used this company and although they put me in touch with a trades person, this person was a scam artist (didnt do the job that was quoted, but aggressively took the money). I contact bark and was sent a link to a fair trade website: a polite not our problem. Think twice before using - or youll be...

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Product or Service Quality
1.8 (1054 reviews)
1 (64 reviews)
Reviewer's quote

Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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They keep sending us emails about people looking for our service but we never sign-up to receive email marketing from bark. They want to sig up for their service, pay ridiculous fees to be able to even contact potential customers. The problem is after researching this company, many of there leads...

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Exchange, Refund and Cancellation Policy
1.7 (1046 reviews)
1.1 (57 reviews)
Reviewer's quote

Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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I joined bark and received numerous emails due to pandemic I decided to Pay one off it automatically put me up for auto pay for credits I wasn't aware they charged my card 6 times instead of 1 and won't refund me I have made not 1 penny back the worst kind of investment ever..

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Thumbtack and Bark Com Pros and Cons

Pros
  • Concept
  • Idea
  • Customer service
  • Website is easy to navigate
  • Fraud
  • No pros all cons
Cons
  • Lost money
  • No accountability
  • Customer service
  • Fake leads
  • Appalling customer service experience
  • Ripoff solicitation of professionals

Thumbtack and Bark Com Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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No votes

Thumbtack and Bark Com Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Initially we received a multitude of spam from bark.com. We eventually decided to sign up as a supplier and almost...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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1

Bark.com sent us several unsolicited emails inviting us to "sign up". As a service provider, Bark.com is a complete...

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Thumbtack and Bark Com Latest Reviews

Recent published reviews
1.2

Wow! Im honestly shocked. When I had the thought that I could be getting scammed, I googled it hoping to be wrong...look...

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1

I've purchase numerous leads from Bark, and have probably spent around $200. NONE of the emails responded and no one...

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1.5

I am TIRED of Direct Leads that at NOT appropriate ... and sadly, that's most of them. Your entire filter is the word, "...

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1

not only was i hounded by emails offering a special discount, when i finally signed up i was over charged for 80...

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Thumbtack and Bark Com Products and Services

Most reviewed product and services
  • Thumbtack Leads (666 reviews)
  • Thumbtack Customer Care (199 reviews)
  • Thumbtack Account (177 reviews)
  • Bark Com Leads (45 reviews)
  • Bark Com Customer Care (8 reviews)
  • Bark Com Photography Leads (1 review)