PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Bark Com as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack
1.9
Bark Com
Has Verified Representatives
1.8
Thumbtack
Bark Com

Thumbtack and Bark Com Overview

Total reviews 3051 126
Company responses 0 62
Issues resolved 6 0

Thumbtack and Bark Com Consumer Ratings

Rank
76 out of 334 in Auctions and Marketplaces category
142 out of 1244 in Professional Services category
Customer service
43 in category
119 in category
Website
67 in category
157 in category
Product or Service Quality
68 in category
127 in category
Exchange, Refund and Cancellation Policy
49 in category
93 in category

Thumbtack and Bark Com Rating Details

Customer service
1.8 (1199 reviews)
1.3 (74 reviews)
Reviewer's quote

...So I am currently paid 160$ for $100 worth of work and no means of contacting anyone in customer service..

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...Very helpful and customer service was great..

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Website
2.2 (1088 reviews)
1.6 (66 reviews)
Reviewer's quote

...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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...Your website gives no way to delete payment information. One can only change it. Tell me how to ensure Ive put an end to this lead service...

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Product or Service Quality
1.8 (1065 reviews)
1.1 (73 reviews)
Reviewer's quote

...This seems very irresponsible, and I am very disappointed with the service..

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...No service was supplied. No refund was given. They didn't even give me a receipt...

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Exchange, Refund and Cancellation Policy
1.7 (1061 reviews)
1.1 (66 reviews)
Reviewer's quote

I was listened to, had some questions answered, but I hate a policy of this company, and I haven't get a refund..

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I joined bark and received numerous emails due to pandemic I decided to Pay one off it automatically put me up for auto pay for credits I wasn't aware they charged my card 6 times instead of 1 and won't refund me I have made not 1 penny back the worst kind of investment ever..

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Thumbtack and Bark Com Pros and Cons

Pros
  • Concept
  • Idea
  • Customer service
  • No pros all cons
  • Fraud
  • Website is easy to navigate
Cons
  • Lost money
  • No accountability
  • Customer service
  • Appalling customer service experience
  • Fake leads
  • Failure to deliver

Thumbtack and Bark Com Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

I payed for a lead and contacted The homeowner who told me he already had the job completed. So I contacted bark who...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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No votes

Thumbtack and Bark Com Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Initially we received a multitude of spam from bark.com. We eventually decided to sign up as a supplier and almost...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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1

Bark.com sent us several unsolicited emails inviting us to "sign up". As a service provider, Bark.com is a complete...

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Thumbtack and Bark Com Latest Reviews

Recent published reviews
1

They canceled my account because they said it was linked to a past employee which has nothing to do with my company,...

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1

Hi there and happy new year!
My company account is____. Im an interior designer and I have used bark three times in my li...

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No votes

They responded on email quickly!

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1

All the leads are dead. I got one permanent small quarterly client using Bark.com. It will take me a whole year to make...

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Thumbtack and Bark Com Products and Services

Most reviewed product and services
  • Thumbtack Leads (672 reviews)
  • Thumbtack Bidding (129 reviews)
  • Thumbtack Review Listing (42 reviews)
  • Bark Com Leads (53 reviews)
  • Bark Com Photography Leads (2 reviews)
  • Bark Com Owner (1 review)