PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bare Minerals and Luminess Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luminess Air

Luminess Air

Has verified representatives
1.4
Bare Minerals
Luminess Air

Bare Minerals and Luminess Air Overview

Total reviews
51
914
Company responses
0
0
Issues resolved
1
3

Luminess Air was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 914 reviews. It is 863 reviews more than Bare Minerals received since Dec 23, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bare Minerals customer support team than with Luminess Air customer service.

Bare Minerals and Luminess Air Consumer Ratings

Rank
34 out of 1161 in Cosmetics and Personal Care category
236 out of 1161 in Cosmetics and Personal Care category
Customer service
32 in category
152 in category
Staff
48 in category
157 in category
Value for money
32 in category
177 in category

According to consumer ratings and reviews, Bare Minerals ranks 202 points higher in the Cosmetics and Personal Care category than Luminess Air. People gave Bare Minerals 2.8 stars for Customer service criterion in Cosmetics and Personal Care category and it is 399 points higher than the worst rated brand in this category. At the same time, Luminess Air was rated 1.3 stars for Customer service criterion in this category and it is 279 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bare Minerals has a higher rating than Luminess Air. Regarding Value for money criterion, consumers gave Bare Minerals 3.4 stars and it is 93% greater than other in category. Luminess Air however was rated 1.4 stars and it is 59% greater than other in category.

Bare Minerals and Luminess Air Rating Details

Customer service
2.8 (25 reviews)
1.3 (409 reviews)
Reviewer's quote

All customer service tells me is that it is getting ready to ship and that their order processing is taking longer due to high volume of orders. Meanwhile, I ordered from Best Buy and Amazon, who are also in their high volume times, at the same time or a day after this order, and those items have...

Born_at_1237AM

...Customer service is horrid. Dob’t ant to deal with this type of service. I certainly don’t want to keep testing product...

Elizabeth R
Staff
2.7 (24 reviews)
1.4 (374 reviews)
Reviewer's quote

Spoke to representative, whom was very helpful. Satisfied customer

Lenix

I have ordered three Luminess Legend Systems in the past ten months, and absolute nightmare on their part Luminess Air I believe not Luminess Beauty they are two separate entities I am assuming. Reps are ghetto, and the company makes it hard to return items by not supplying return labels...

Alysha
Value for money
3.4 (23 reviews)
1.4 (394 reviews)
Reviewer's quote

...the girl no longer works there but also due to being over 30 days my receipt was no longer accepted so now i am stuck with another item its like throwing money in the trash i dont have yet again who...

Jennifer C

...The product and air brush are not woth any of this money. Dont buy it..

PissedConsumer1689084

Bare Minerals and Luminess Air Pros and Cons

Pros
  • Your produc
  • That they make their makeup without allergenic chemicals
  • Great coverage
  • Product
  • Misleading commercials about what you pay
  • Misleading commercials
Cons
  • Returns
  • Processing time
  • Liers
  • Customer service
  • Trickery
  • Time wasted getting charges reversed

Bare Minerals and Luminess Air Most Positive Reviews

Top rated reviews
5

Best foundation ever!! I’ve been using this for 7 years I’ve tried others just because I like to experiment but I will...

5

This really amazes me to see what people have to say about the company, clearly you guys dont't know how to read the fin...

Bare Minerals and Luminess Air Most Critical Reviews

Lowest rated reviews
1

I Have Extremly Oily Problematic Skin & Have Just Started Using Bare Minerals & Have Been Wearing There "Bare Minerals M...

1

Junk product and lots of hidden costs. This is a total scam!! Do not order this ***!!

Bare Minerals and Luminess Air Latest Reviews

Recent published reviews
4.6

Spoke to representative, whom was very helpful. Satisfied customer

Read all 51 reviews

Will someone be kind to call me at 647-285-6020 as I had spent an hour trying to explain what had happened only to have...

Read all 914 reviews

Bare Minerals and Luminess Air Products and Services

Most reviewed product and services
  • Bare Minerals Foundation (9 reviews)
  • Bare Minerals Customer Care (6 reviews)
  • Bare Minerals Makeup (2 reviews)
  • Luminess Air Customer Care (132 reviews)
  • Luminess Air Makeup (106 reviews)
  • Luminess Air Airbrush Makeup (101 reviews)