PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bare Minerals and Luminess Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bare Minerals
Luminess Air

Bare Minerals and Luminess Air Overview

Total reviews
48
1832
Company responses
0
642
Issues resolved
0
11

Luminess Air was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 1832 reviews. It is 1784 reviews more than Bare Minerals received since Dec 23, 2009.

Bare Minerals and Luminess Air Consumer Ratings

Rank
43 out of 1214 in Cosmetics and Personal Care category
126 out of 1214 in Cosmetics and Personal Care category
Customer service
35 in category
135 in category
Staff
50 in category
133 in category
Value for money
32 in category
164 in category

According to consumer ratings and reviews, Bare Minerals ranks 83 points higher in the Cosmetics and Personal Care category than Luminess Air. People gave Bare Minerals 2.7 stars for Customer service criterion in Cosmetics and Personal Care category and it is 390 points higher than the worst rated brand in this category. At the same time, Luminess Air was rated 1.4 stars for Customer service criterion in this category and it is 290 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bare Minerals has a higher rating than Luminess Air. Regarding Value for money criterion, consumers gave Bare Minerals 3.4 stars and it is 92% greater than other in category. Luminess Air however was rated 1.5 stars and it is 61% greater than other in category.

Bare Minerals and Luminess Air Rating Details

Customer service
2.7 (23 reviews)
1.4 (670 reviews)
Reviewer's quote

IN THIS DAY AND TIME WITH AMAZON,SEPHORA, ULTA, NORSDTROM MACYS- WHY GO THIS THE SNOTTY ARROGANT BEHAVIOR ON THE PHONE WITH NO CUSTOMER SERVICE. ONE ANSWERED THE PHONE LAUGHING =SAYS SHE COULD SEE ON THE SITE WHERE I CALLED --CHALLENGED ME. I ASKED FOR SUPERVISOR -I LITERALLY HAVE NEVER ENCOUNTERED...

regina j

...Customer service is horrid. Dob’t ant to deal with this type of service. I certainly don’t want to keep testing product...

Elizabeth R
Staff
2.5 (22 reviews)
1.5 (597 reviews)
Reviewer's quote

received pressed make up not loose as a gift so no receipt and went to exchange for the right items and was told i could not because they did not provide an email address (not everyone wants to provide an email so they are spammed) already received the wrong item once before from the store and even...

Jennifer C

Called lumpiness you purchase an airbrush. Received the product but they keep on charging my account for almost $75 for makeup that I did not order. 2 months ago I called and let them know to cancel whatever was going on and still they charge my credit card today... that is insane... pls please...

Zana
Value for money
3.4 (22 reviews)
1.5 (576 reviews)
Reviewer's quote

...Have made several calls requesting my money returned to me. Each call I was told by C. S...

PissedConsumer1035585

Its ok it just requires more work, than i thought. I feel the coverage isnt great and you have to apply too many layers

Gina P

Bare Minerals and Luminess Air Pros and Cons

Pros
  • Your produc
  • Great coverage
  • Product
  • Way makeup looks
  • Misleading commercials about what you pay
Cons
  • Returns
  • Liers
  • Crap exchange policy especially when not opened
  • Customer service
  • Unproffessionalism
  • Being taken advantage of

Bare Minerals and Luminess Air Most Positive Reviews

Top rated reviews
5

Best foundation ever!! I’ve been using this for 7 years I’ve tried others just because I like to experiment but I will...

5

I have had my Luminess for about 4 months now and I absolutely love it. I am not sure how you guys were not able to see...

Bare Minerals and Luminess Air Most Critical Reviews

Lowest rated reviews
1

I Have Extremly Oily Problematic Skin & Have Just Started Using Bare Minerals & Have Been Wearing There "Bare Minerals M...

1

I used my checking acct. after three days ordered my my check was cashed out and cleared, so I called lumpiness air...

Bare Minerals and Luminess Air Latest Reviews

Recent published reviews
1

received pressed make up not loose as a gift so no receipt and went to exchange for the right items and was told i...

Read all 48 reviews
2.6

Called lumpiness you purchase an airbrush. Received the product but they keep on charging my account for almost $75 for...

Read all 1832 reviews

Bare Minerals and Luminess Air Products and Services

Most reviewed product and services
  • Bare Minerals Foundation (9 reviews)
  • Bare Minerals Customer Care (6 reviews)
  • Bare Minerals Makeup (2 reviews)
  • Luminess Air Makeup (276 reviews)
  • Luminess Air Customer Care (160 reviews)
  • Luminess Air Airbrush Makeup (133 reviews)