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Christina Cosmetics
Bare Minerals
i
Christina Cosmetics

Christina Cosmetics

1.7
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 115 TOTAL REVIEWS
Rank
173 out of 1181
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    00:54
  • ISSUES RESOLVED
    0%
Top Products and Services
2
27 reviews
1
9 reviews
3
4 reviews
Bare Minerals

Bare Minerals

3.0
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 47 TOTAL REVIEWS
Rank
30 out of 1181
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    17%
Top Products and Services
4
9 reviews
3.8
6 reviews
5
2 reviews

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Anonymous
#1365400

I have been using Bare minerals for years. The reason I decided to try Christina cosmetics is because of a TV add that sounded wonderful.

It turned out to be a mistake because the product I ordered did not work for me; but even worse! When I tried to contact them, I could not find a phone number, an email address or any other way to contact them in my invoice. So I went to their website and they do not have a contact page either! I finally found a phone number and called 4 times.

One of those times I was put on hold waiting for a service agent for 2 hours. I followed their directions and left my name and number. They said I would get a call back withing 24 hours. They never called me back!

ONLY after I found a way to publicize what terrible customer service they have in social media, they found me in Facebook and finally I got a call about a week later.

BARE MINERALS has excellent customer service. I will never try another company again, I have learned my lesson.

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