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Bare Minerals

3.0
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 45 TOTAL REVIEWS
Rank
32 out of 1113
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Product or Service Quality
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    17%
Top Products and Services
4
9 reviews
3.8
6 reviews
5
2 reviews

Christina Cosmetics

1.7
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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 104 TOTAL REVIEWS
Rank
162 out of 1113
in Cosmetics and Personal Care category
Rating Details
Customer service
Staff
Product or Service Quality
Value for money
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:54
  • ISSUES RESOLVED
    0%
Top Products and Services
2
25 reviews
1
9 reviews
1
2 reviews

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Anonymous
#1365400

I have been using Bare minerals for years. The reason I decided to try Christina cosmetics is because of a TV add that sounded wonderful.

It turned out to be a mistake because the product I ordered did not work for me; but even worse! When I tried to contact them, I could not find a phone number, an email address or any other way to contact them in my invoice. So I went to their website and they do not have a contact page either! I finally found a phone number and called 4 times.

One of those times I was put on hold waiting for a service agent for 2 hours. I followed their directions and left my name and number. They said I would get a call back withing 24 hours. They never called me back!

ONLY after I found a way to publicize what terrible customer service they have in social media, they found me in Facebook and finally I got a call about a week later.

BARE MINERALS has excellent customer service. I will never try another company again, I have learned my lesson.

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