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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 40 TOTAL REVIEWS
Rank
37 out of 1022
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    01:45
  • ISSUES RESOLVED
    6%
Top Products and Services
4
9 reviews
3.3
5 reviews
5
1 reviews
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 93 TOTAL REVIEWS
Rank
151 out of 1022
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
18 reviews
1
9 reviews
2.4
2 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Bare Minerals vs Christina Cosmetics?

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Anonymous
#1365400

I have been using Bare minerals for years. The reason I decided to try Christina cosmetics is because of a TV add that sounded wonderful.

It turned out to be a mistake because the product I ordered did not work for me; but even worse! When I tried to contact them, I could not find a phone number, an email address or any other way to contact them in my invoice. So I went to their website and they do not have a contact page either! I finally found a phone number and called 4 times.

One of those times I was put on hold waiting for a service agent for 2 hours. I followed their directions and left my name and number. They said I would get a call back withing 24 hours. They never called me back!

ONLY after I found a way to publicize what terrible customer service they have in social media, they found me in Facebook and finally I got a call about a week later.

BARE MINERALS has excellent customer service. I will never try another company again, I have learned my lesson.

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