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Delete
  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $41.2K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Website
Diversity of Products or Services

No items

Customers don't like

  • Lack of apology for their several mistakes and overall dumbness1
  • Incompetence of the rep1
  • Hold time1
  • Customer service number1
  • Company reps do not know their own policy1
Delete
  • 3 ISSUES RESOLVED
  • 1395 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Convenience 4
  • Internet 3
  • Having atms everywhere 3
  • When chase cared about customers 2
  • Bank good private client a joke avoid 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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