PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eastern Motors and Barberino Nissan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eastern Motors

Eastern Motors

Has Verified Representatives
3.0
Eastern Motors
Barberino Nissan

Eastern Motors and Barberino Nissan Overview

Total reviews
105
43
Company responses
76
0
Issues resolved
0
0

Eastern Motors and Barberino Nissan Consumer Ratings

Rank
232 out of 4276 in Dealers category
1220 out of 4276 in Dealers category
Customer service
265 in category
588 in category
Warranty
318 in category
518 in category
Product or Service Quality
422 in category
577 in category
Location
498 in category
828 in category

Eastern Motors and Barberino Nissan Rating Details

Customer service
2.2 (45 reviews)
1.1 (20 reviews)
Reviewer's quote

...Was exceptional and phenomenal with his customer service skills! I truly appreciate everything he did and went through for me! If you go easterns in hyattsville make sure Christian is the one who helps you!..

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TERRIBLE customer service. My boyfriend and I walked into the service department and not one of the THREE workers there looked up from their computers'. (I should mention- the place was completely devoid of customers, it was just us...

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Warranty
2.1 (38 reviews)
1.3 (12 reviews)
Reviewer's quote

...I keep getting the run around about calling the corporate office but no LUCK getting through to the warranty department. This has been the WORST experience EVER!!!!..

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... site & they said they couldn't here anything! After continued complaints the manager road with me & heard the noise & knew what it was right away! The 30 day warranty was about to end & I reported immediately! I had to tell them to take car back & that's when some stepped in to help! Please please please....

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Product or Service Quality
2 (38 reviews)
1.3 (12 reviews)
Reviewer's quote

They offered me $700 for their "mistake" but would only provide the $700 to me if I signed an "acknowledgement of goodwill service" that released them of any liability or claim for anything else having to do with the car. That's not goodwill. That's something else entirely and certainly not the...

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He said he would have the service department manager contact me which he did, he asked what would I like to be done, I asked for some of my money back I don't believe the engine was blown, my car only have 69,000 miles on it. the manager previously said the oil was clean. Eddie said he would have...

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Location
2.8 (37 reviews)
1.5 (15 reviews)
Reviewer's quote

The car that I originally wanted , I was told earlier that it would be transported to the millersville location , come to find out the car was in the process of being sold , and I didn’t find that out until after I got there. I called Marcus Pearson back asking for an explanation all he could do...

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The salesperson take everything but tell me the truth about the car I was buying. My main concern was Winter driving safety and he sold me a clown car. Literally a clown car that can't even get off my own driveway. When I went back to speak with them about it of course the sales person was not...

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Eastern Motors and Barberino Nissan Pros and Cons

Pros
  • Salesman was very pleasent to work with
  • Customer services sell person
  • Courteous
No votes
Cons
  • Untrustworthy
  • Con artists
  • Irresponsible
  • Took advantage of me and knew it
  • Customer service
  • Faulty car

Eastern Motors and Barberino Nissan Most Positive Reviews

Top rated reviews
5

Don't waste your time . They will not work with you I had $3,200 cash CarMax offered me a trade in for 5 G's on my...

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No votes
5

My name is will i bought a car from eastern motor my experience was great my saleman jarod was great

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No votes

Eastern Motors and Barberino Nissan Most Critical Reviews

Lowest rated reviews
1

Purchased a vehicle from eastern a in Marlowe heights and had the worst experience every. Sales person Dominic was...

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1

heard knocking noises when i go over bumps brought it to barberino Nissan Wallingford ct,because i still have...

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1

Saw the vehicle I wished to purchase located in Virginia arranged to be taken to Laurel location. I arrived 10 minutes...

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1

BEWARE. BEWARE. BEWARE. Let me start by saying I am a 22 year old female who got taken advantage of because this...

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Eastern Motors and Barberino Nissan Latest Reviews

Recent published reviews
No votes

I do have issues with my car service contract trying to contact corporate office not a single number is working or...

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No votes

Whoever Huego is he is by far the worst general manger he got on the phone and cursed bad words at me he also was...

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No votes

About my car service contract

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No votes

I had my car towed into Barberino Nissian on 3/1/2018 for them to service my car. I was told I needed a engine and the...

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Eastern Motors and Barberino Nissan Products and Services

Most reviewed product and services
  • Eastern Motors Customer Care (11 reviews)
  • Eastern Motors Sales Representative (8 reviews)
  • Eastern Motors Loan (4 reviews)
  • Barberino Nissan Customer Care (5 reviews)
  • Barberino Nissan Auto Loan (3 reviews)
  • Barberino Nissan Sales Representative (3 reviews)