PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boston Market and Banquet Meals as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boston Market
Banquet Meals

Boston Market and Banquet Meals Overview

Total reviews 673 489
Company responses 0 0
Issues resolved 2 1

Boston Market and Banquet Meals Consumer Ratings

Rank
173 out of 2636 in Cafes, Restaurants and Bars category
231 out of 786 in Food Manufacturers category
Customer service
144 in category
No votes
Value for money
105 in category
No votes
Product or Service Quality
112 in category
No votes
Diversity of Products or Services
140 in category
No votes

Boston Market and Banquet Meals Rating Details

Customer service
1.7 (287 reviews)
No votes
Reviewer's quote

...Food as well as customer service. The line moved too slow to say only 2/3 people inside the restaurant..

Read full review

...I called customer service and while she was courteous, she told me it was only based on weight not content. How disappointing..

Read full review
Value for money
2.4 (253 reviews)
No votes
Reviewer's quote

...and now you're yelling at me and your store and you're not interested in you can't give me my money back for the fourth food. I got very angry and I just left the food and I walked acid you keep your food and I walked out. 60 $62 for the meal...

Read full review

Have had banquet for 50+ years, bought 4 salisbury steak dinners. 2 had regular amounts of food. 2 of the Apple deserts had just 10 pieces of apple, the other 2 were filled with apple pieces. What is this a new cheap way to save money?

Read full review
Product or Service Quality
1.9 (250 reviews)
No votes
Reviewer's quote

...Upon arrival, we were refused service due to they preferred to take care of orders by phone first than in person orders..

Read full review

I have always bought your fried chicken product because of good taste, and quantity. Today I purchased a box of your original crispy fried chicken and it only contained 4 pieces. I know you have a quality control section but maybe someone was just asleep or had a bad day but I hope your product...

Read full review
Diversity of Products or Services
2.6 (226 reviews)
No votes
Reviewer's quote

...they are at the front of the line ordering their food, they get all of these restrictions and if the customer gets upset, they get a deal only if they buy products they don't want. I copied and pasted the video clip from the commercial that is airing in the Metro Detroit area. I tried to find a YouTube video but only your launch video and videos from 2018 on back were...

Read full review

...They sent me a 50 cent coupon and apologized for my experience and stated they stand by the quality of thier products..

Read full review

Boston Market and Banquet Meals Pros and Cons

Pros
  • Good food
  • Food is good
  • Taste and freshness was really good
  • Fast meal
  • Easy to cook and taste good
  • Meals are very good
Cons
  • Customer service
  • Staff lack of professionalism
  • Service
  • Was unnecessarily made poorly
  • Banquet frozen meals quality or taste
  • Very bad

Boston Market and Banquet Meals Most Positive Reviews

Top rated reviews
5

Your staff in Brick N.J needs to be trained on customer service.
The older employees and the men are always pleasant.
I...

Read full review
5

Warmed up a turkey tv dinner meal,i found a bug in my potatoes. I have always liked banquet frozen meals, but! i dont...

Read full review
5

I visited Boston Market and i’ve been disappointed. I spent almost $40 and I looked at all my receipts and every...

Read full review
5

We love your chicken

Read full review

Boston Market and Banquet Meals Most Critical Reviews

Lowest rated reviews
1

Hello i went to boston market in deer park and ordered some dinner steve was very rude and haji was rude there was...

Read full review
1

Everytime we buy them at walmart we get sick from them we will not buy them no more the only thing we used to have in...

Read full review
1

I went into the Boston Market in Oceanside ,Ca . The Manager and a employee was talking about something. Never once did...

Read full review
1

The boxed banquet meal we baught was the chicken gravy with mashed potatoes and chicken gravy. I was extremely...

Read full review

Boston Market and Banquet Meals Latest Reviews

Recent published reviews
1

They need to stop taking pouchion of your chicken if the man don't know how to cut a hold chicken tell him to let...

Read full review
5

There was a big chunk of what appeared to be wood in my mothers Salisbury steak meal. She just had oral surgery and...

Read full review
2.4

I never received my order and I never got a refund.

Read full review
2

I bought the Mega Bowl because of the picture of the box. I was very disappointed with the meal when I cooked it.

Read full review

Boston Market and Banquet Meals Products and Services

Most reviewed product and services
  • Boston Market Customer Care (114 reviews)
  • Boston Market Manager (87 reviews)
  • Boston Market Chicken (47 reviews)
  • Banquet Meals Chicken (65 reviews)
  • Banquet Meals Frozen Meal (61 reviews)
  • Banquet Meals Salisbury Steak Frozen Meal (30 reviews)