PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banquet Meals and Boston Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Banquet Meals
Boston Market

Banquet Meals and Boston Market Overview

Total reviews
482
670
Company responses
0
0
Issues resolved
1
2

Banquet Meals and Boston Market Consumer Ratings

Rank
221 out of 776 in Food Manufacturers category
170 out of 2614 in Cafes, Restaurants and Bars category
Value for money
187 in category
107 in category
Product or Service Quality
172 in category
116 in category
Diversity of Products or Services
195 in category
140 in category
Website
168 in category
145 in category

Banquet Meals and Boston Market Rating Details

Value for money
1.8 (187 reviews)
2.4 (252 reviews)
Reviewer's quote

Have had banquet for 50+ years, bought 4 salisbury steak dinners. 2 had regular amounts of food. 2 of the Apple deserts had just 10 pieces of apple, the other 2 were filled with apple pieces. What is this a new cheap way to save money?

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...and now you're yelling at me and your store and you're not interested in you can't give me my money back for the fourth food. I got very angry and I just left the food and I walked acid you keep your food and I walked out. 60 $62 for the meal...

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Product or Service Quality
1.7 (183 reviews)
1.9 (249 reviews)
Reviewer's quote

Last several years the quality of Banquet meals has decreased tremendously. I spent a bit more this time and got a couple larger Banquet meals. Same quality; the taste was horrible and the bowl the food came in was only 30% full...

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...Food as well as customer service. The line moved too slow to say only 2/3 people inside the restaurant..

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Diversity of Products or Services
1.9 (139 reviews)
2.6 (226 reviews)
Reviewer's quote

...They sent me a 50 cent coupon and apologized for my experience and stated they stand by the quality of thier products..

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...they are at the front of the line ordering their food, they get all of these restrictions and if the customer gets upset, they get a deal only if they buy products they don't want. I copied and pasted the video clip from the commercial that is airing in the Metro Detroit area. I tried to find a YouTube video but only your launch video and videos from 2018 on back were...

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Website
2 (128 reviews)
2.4 (208 reviews)
Reviewer's quote

:y: they are a good product I use them all the time!!

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...2 hours i been waiting website needs to be fixed doordash says they cannot help. Manger tried to help but cant. Not answering phone any more...

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Banquet Meals and Boston Market Pros and Cons

Pros
  • Fast meal
  • Easy to cook and taste good
  • Meals are very good
  • Good food
  • Food is good
  • Taste and freshness was really good
Cons
  • Was unnecessarily made poorly
  • Banquet frozen meals quality or taste
  • Very bad
  • Customer service
  • Staff lack of professionalism
  • Service

Banquet Meals and Boston Market Most Positive Reviews

Top rated reviews
5

Warmed up a turkey tv dinner meal,i found a bug in my potatoes. I have always liked banquet frozen meals, but! i dont...

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5

Your staff in Brick N.J needs to be trained on customer service.
The older employees and the men are always pleasant.
I...

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5

We love your chicken

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5

I visited Boston Market and i’ve been disappointed. I spent almost $40 and I looked at all my receipts and every...

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Banquet Meals and Boston Market Most Critical Reviews

Lowest rated reviews
1

Everytime we buy them at walmart we get sick from them we will not buy them no more the only thing we used to have in...

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1

Hello i went to boston market in deer park and ordered some dinner steve was very rude and haji was rude there was...

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1

The boxed banquet meal we baught was the chicken gravy with mashed potatoes and chicken gravy. I was extremely...

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1

I went into the Boston Market in Oceanside ,Ca . The Manager and a employee was talking about something. Never once did...

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Banquet Meals and Boston Market Latest Reviews

Recent published reviews
No votes

I used to eat your banquet dinners years ago. Now as I get older and don't cook as much I decided to give them a try aga...

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1.6

Went thru Boston Market drive thru in Mesquite TX. Only a few cars were in front of me, but it took over 30 mins to plac...

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No votes

I used to buy banquet frozen dinners a lot of years ago. Now as I get older and don't want to cook anymore, I decided to...

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3.6

ordered online for delivery at BM in Fair Oaks Ca. Only rec. 1 of 2 Meatloaf's ordered. After several calls to BM...

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Banquet Meals and Boston Market Products and Services

Most reviewed product and services
  • Banquet Meals Chicken (65 reviews)
  • Banquet Meals Frozen Meal (62 reviews)
  • Banquet Meals Salisbury Steak Frozen Meal (28 reviews)
  • Boston Market Customer Care (116 reviews)
  • Boston Market Manager (87 reviews)
  • Boston Market Chicken (48 reviews)