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Delete
  • 1 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
Delete
  • 2 ISSUES RESOLVED
  • 496 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Actually they were polite while lying to me 3
  • Medical claims are processed easily 3

Customers don't like

  • Being lied to10
  • Customer service5
  • That they lied4
  • Worst customer service4
  • Uncaring4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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