PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Transamerica and Bankers Life And Casualty Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Transamerica
Bankers Life And Casualty Company

Transamerica and Bankers Life And Casualty Company Overview

Total reviews
74
464
Company responses
0
0
Issues resolved
2
1

Transamerica and Bankers Life And Casualty Company Consumer Ratings

Rank
201 out of 1050 in Insurance category
90 out of 1050 in Insurance category
Customer service
179 in category
80 in category
Product or Service Quality
117 in category
59 in category
Reliability
136 in category
46 in category
Website
227 in category
111 in category

Transamerica and Bankers Life And Casualty Company Rating Details

Customer service
1.2 (46 reviews)
1.6 (40 reviews)
Reviewer's quote

...Everything from their fees to their customer service is the WORST..

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...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Product or Service Quality
1.4 (42 reviews)
1.9 (28 reviews)
Reviewer's quote

...I having a TERRIBLE COSTUMER SERVICE. Thats including the lady who answer the phone few minutes ago on 1-800-797-2643 around 4:30pm et. She hang up on me with out answering my question, nasty and rude...

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...I ended up paying out of my pocket for their online company and product specific training. Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits...

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Reliability
1.2 (41 reviews)
1.9 (29 reviews)
Reviewer's quote

Transamerica has been reimbursing my father for over 3 years for his long term care. He is 95 now, beyond the actuarials for his age. Now magically, they say he no longer meets the criteria for coverage, even though they have documentation verifying he needs substantial help with 2 ADLS, which is...

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Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-3724 number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing....

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Website
1.3 (38 reviews)
1.9 (25 reviews)
Reviewer's quote

...Also have had constant issues on the Transamerica website, which is probably administered by a 6 year old. I thought an annuity would protect my money for me, but what I learned was that it only created a nice little income flow for the company and saddled me with unbelievably high fees..

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...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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Transamerica and Bankers Life And Casualty Company Pros and Cons

Pros
  • Hanging up on them
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
Cons
  • Deceptive amendments to policy and inaccessibility of company
  • Waiting for hours on phone and reply to emails
  • Transamerica worked at making it difficult to access my account
  • Runaround
  • Lies from customer service
  • Fake interview

Transamerica and Bankers Life And Casualty Company Most Positive Reviews

Top rated reviews
5

They were closed At 6:00 p.m. today Eastern time I live on the West Coast

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5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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No votes
5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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Transamerica and Bankers Life And Casualty Company Most Critical Reviews

Lowest rated reviews
1

There is no support.
After hours and hours of holding, never a live agent picks up the phone. I need to update my acco...

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1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

Well this been going on since they claimed they bought it from Stonebridge and before that Stonebridge bought it from...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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Transamerica and Bankers Life And Casualty Company Latest Reviews

Recent published reviews
1

This is by FAR THE WORST retirement company to do business with. If you have your money wrapped up with this company,...

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No votes

My father passed away and his health insurance policy needs to be cancelled

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1

HORRIBLE money hungry people that work here! they don'dt care about you.... they just want your money!

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No votes

I have waited since April 2019 for a copy of a new life ins. policy I took out. I've called and emailed many people to...

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Transamerica and Bankers Life And Casualty Company Products and Services

Most reviewed product and services
  • Transamerica Life Insurance (25 reviews)
  • Transamerica 401K Retirement Plan (9 reviews)
  • Transamerica Retirement Plan (7 reviews)
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)