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Delete
  • 1 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Billing Practices
Staff
  • Work environment 1
  • How the policy paid for moms burial cost and we had no worries 1
  • How the agent kept in touch about what ever we needed 1
  • Called back in a timely manner 1

Customers don't like

  • Lies from customer service2
  • Fake interview2
  • Customer service - poor2
  • Waiting for service1
  • Runaround1
Delete
  • 6 ISSUES RESOLVED
  • 887 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $9.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Staff
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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