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Delete
  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Staff
Billing Practices
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Poor representation3
  • Horrible place to work for3
  • No regard for customers2
  • Ripping off seniors2
  • Ponzi scheme2
Delete
  • 5 ISSUES RESOLVED
  • 806 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
Billing Practices
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service23
  • Inability to resolve claim17
  • Really bad service14
  • Assigned agent12
  • Unresponsive agent12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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