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Delete
  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Billing Practices
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Horrible place to work for4
  • Poor representation3
  • Hiring practices2
  • No regard for customers2
  • Lies from customer service2
Delete
  • 2 ISSUES RESOLVED
  • 393 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $13.2K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Billing Practices
Staff
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Lie about coverage6
  • Claim process6
  • Customer service6
  • Person on phone5
  • Poor service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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