PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about New York Life Insurance and Bankers Life And Casualty Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

New York Life Insurance
Bankers Life And Casualty Company

New York Life Insurance and Bankers Life And Casualty Company Overview

Total reviews
55
468
Company responses
0
0
Issues resolved
0
1

New York Life Insurance and Bankers Life And Casualty Company Consumer Ratings

Rank
84 out of 1068 in Insurance category
82 out of 1068 in Insurance category
Customer service
75 in category
84 in category
Reliability
54 in category
48 in category
Diversity of Products or Services
40 in category
39 in category
Product or Service Quality
43 in category
60 in category

New York Life Insurance and Bankers Life And Casualty Company Rating Details

Customer service
1.7 (23 reviews)
1.6 (41 reviews)
Reviewer's quote

Without a broker, your insurance may be cheaper, but with one you are supposed to be able to avoid the insurmountable wall of customer service hotline *** and be educated by your broker what a process entails and what you will be financially responsible for. That was a mouthfull, and I don't feel...

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...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Reliability
1.8 (22 reviews)
1.9 (30 reviews)
Reviewer's quote

All one gets is a runaround the country with different call centers and promises to resolve a problem but no resolutions. The company like most is not really in the insurance business.. it's a financial institution like a commercial lending bank Insurance is just a vehicle to produce a revenue...

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We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later stating they had not received the requested information. I called the Dr's office and the information had been faxed to them the week before. I called the company and after a long...

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Diversity of Products or Services
2.6 (20 reviews)
2.6 (23 reviews)
Reviewer's quote

...I was nieve and uneducated to the products and services, do your homework and get smart. Don't, DON'T trust the commission driven agent. After being milked for tens of thousand the Agent would return my calls or emails when I wanted to pull out...

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... were really interested in sales, I might take the exams, use their training for 3 months and then quit and go independent or find a better agency with better products and practices. Sorry to burst everyone's bubble who reads this, but this "job interview" is a path to nowhere for 99. 9% of good people....

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Product or Service Quality
2.1 (20 reviews)
1.9 (29 reviews)
Reviewer's quote

...This was just a very bad product. I blame myself partially for not being more diligent...

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...I ended up paying out of my pocket for their online company and product specific training. Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits...

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New York Life Insurance and Bankers Life And Casualty Company Pros and Cons

Pros
  • Professional
  • Life insurance plan
  • Income opportunity
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
Cons
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff
  • Runaround
  • Lies from customer service
  • Fake interview

New York Life Insurance and Bankers Life And Casualty Company Most Positive Reviews

Top rated reviews
5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

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5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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5

First of All, I have been with NYL for 14 years and cannot be more proud to be with a company that supports its agents....

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5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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New York Life Insurance and Bankers Life And Casualty Company Most Critical Reviews

Lowest rated reviews
1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

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1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

NY life is the most sorry company have ever dealt with. Sibling purchased long term care and sent in claim 6 months...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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New York Life Insurance and Bankers Life And Casualty Company Latest Reviews

Recent published reviews
1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

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No votes

Since the third party payer took over they will not pay on 1993 long term policy

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3

New York life target life was designed for annuity payouts. The interest is compounded daily. Some policies were to pay...

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No votes

I am attempting to recover the 1099 for personal discrepancy unrelated to Bankers Life and Casualty
Producer (2104 - 2015...

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New York Life Insurance and Bankers Life And Casualty Company Products and Services

Most reviewed product and services
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)