PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bankers Life And Casualty Company and New York Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bankers Life And Casualty Company
New York Life Insurance

Bankers Life And Casualty Company and New York Life Insurance Overview

Total reviews 471 57
Company responses 0 0
Issues resolved 1 0

Bankers Life And Casualty Company and New York Life Insurance Consumer Ratings

Rank
98 out of 999 in Insurance category
88 out of 999 in Insurance category
Customer service
90 in category
68 in category
Reliability
56 in category
53 in category
Product or Service Quality
66 in category
46 in category
Website
126 in category
49 in category

Bankers Life And Casualty Company and New York Life Insurance Rating Details

Customer service
1.6 (43 reviews)
1.8 (25 reviews)
Reviewer's quote

...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Without a broker, your insurance may be cheaper, but with one you are supposed to be able to avoid the insurmountable wall of customer service hotline *** and be educated by your broker what a process entails and what you will be financially responsible for. That was a mouthfull, and I don't feel...

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Reliability
1.8 (32 reviews)
1.9 (23 reviews)
Reviewer's quote

i dont have a policy with them and they took almost ninety dollars out of my bank account and first it was 15 days to put my money back so 15 days passed i called again and they said another seven days and thats passed so now i have to get a lawyer involved and police for fraud and my bank involved...

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After meeting with an agent in the Santa Rosa Ca. office in August 2019. My husband and I decided to purchase 750k each of Custom Whole Life. Nine months later my husband passed due to a brain aneurysm. I thought for sure they would fight me on the claim. They are fantastic... seven days after I...

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Product or Service Quality
1.9 (30 reviews)
2.2 (21 reviews)
Reviewer's quote

I spent half an hour on the phone with Customer (You-Ain't-Gonna-Get-Any) Service with the Freaking SOB telling me he could not forward the call to the people who had sent the letter and Me calling him A Bald-Faced LIAR! He tried to tell me that they are working on the claim; I called him a liar...

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...This was just a very bad product. I blame myself partially for not being more diligent...

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Website
1.8 (27 reviews)
2.5 (20 reviews)
Reviewer's quote

...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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Wife died, filled claim 3 weeks ago, got more papers in the mail today to fill out, NYL is dragging its feet to hold onto the money as long as pos, they suck. The other policy s, THe other incs paid in 7 days

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Bankers Life And Casualty Company and New York Life Insurance Pros and Cons

Pros
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
  • Professional
  • Ethical and suitability
  • Development and supportive
Cons
  • Runaround
  • Lies from customer service
  • Fake interview
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff

Bankers Life And Casualty Company and New York Life Insurance Most Positive Reviews

Top rated reviews
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

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5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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5

First of All, I have been with NYL for 14 years and cannot be more proud to be with a company that supports its agents....

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Bankers Life And Casualty Company and New York Life Insurance Most Critical Reviews

Lowest rated reviews
1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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1

NY life is the most sorry company have ever dealt with. Sibling purchased long term care and sent in claim 6 months...

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Bankers Life And Casualty Company and New York Life Insurance Latest Reviews

Recent published reviews
1

i dont have a policy with them and they took almost ninety dollars out of my bank account and first it was 15 days to...

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4.3

After meeting with an agent in the Santa Rosa Ca. office in August 2019. My husband and I decided to purchase 750k each...

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No votes

The absolute WORST customer service ever experienced with an insurance company - they should have their license revoked....

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1

Wife died, filled claim 3 weeks ago, got more papers in the mail today to fill out, NYL is dragging its feet to hold...

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Bankers Life And Casualty Company and New York Life Insurance Products and Services

Most reviewed product and services
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)