PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bankers Life And Casualty Company and New York Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bankers Life And Casualty Company
New York Life Insurance

Bankers Life And Casualty Company and New York Life Insurance Overview

Total reviews
461
55
Company responses
0
0
Issues resolved
1
0

Bankers Life And Casualty Company was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 461 reviews. It is 406 reviews more than New York Life Insurance received since Jun 28, 2010.

Bankers Life And Casualty Company and New York Life Insurance Consumer Ratings

Rank
75 out of 1479 in Insurance category
78 out of 1479 in Insurance category
Customer service
77 in category
69 in category
Reliability
43 in category
51 in category
Product or Service Quality
56 in category
42 in category

According to consumer ratings and reviews, Bankers Life And Casualty Company ranks 3 points higher in the Insurance category than New York Life Insurance. People gave Bankers Life And Casualty Company 1.6 stars for Customer service criterion in Insurance category and it is 375 points higher than the worst rated brand in this category. At the same time, New York Life Insurance was rated 1.7 stars for Customer service criterion in this category and it is 383 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Bankers Life And Casualty Company has a higher rating than New York Life Insurance. Regarding Product or Service Quality criterion, consumers gave Bankers Life And Casualty Company 1.9 stars and it is 88% greater than other in category. New York Life Insurance however was rated 2.1 stars and it is 91% greater than other in category.

Bankers Life And Casualty Company and New York Life Insurance Rating Details

Customer service
1.6 (40 reviews)
1.7 (23 reviews)
Reviewer's quote

...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

Takashi

Without a broker, your insurance may be cheaper, but with one you are supposed to be able to avoid the insurmountable wall of customer service hotline *** and be educated by your broker what a process entails and what you will be financially responsible for. That was a mouthfull, and I don't feel...

PissedConsumer1301076
Reliability
1.9 (29 reviews)
1.8 (22 reviews)
Reviewer's quote

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-3724 number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing....

Bill S

All one gets is a runaround the country with different call centers and promises to resolve a problem but no resolutions. The company like most is not really in the insurance business.. it's a financial institution like a commercial lending bank Insurance is just a vehicle to produce a revenue...

PissedConsumer1622987
Product or Service Quality
1.9 (28 reviews)
2.1 (20 reviews)
Reviewer's quote

...I ended up paying out of my pocket for their online company and product specific training. Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits...

PissedConsumer1663123

...This was just a very bad product. I blame myself partially for not being more diligent...

PissedConsumer1280257

Bankers Life And Casualty Company and New York Life Insurance Pros and Cons

Pros
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
  • Professional
  • Life insurance plan
  • Income opportunity
Cons
  • Runaround
  • Lies from customer service
  • Fake interview
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff

Bankers Life And Casualty Company and New York Life Insurance Most Positive Reviews

Top rated reviews
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

Bankers Life And Casualty Company and New York Life Insurance Most Critical Reviews

Lowest rated reviews
1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

Bankers Life And Casualty Company and New York Life Insurance Latest Reviews

Recent published reviews
1

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive...

Read all 461 reviews
1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

Read all 55 reviews

Bankers Life And Casualty Company and New York Life Insurance Products and Services

Most reviewed product and services
  • Bankers Life And Casualty Company Life Insurance (121 reviews)
  • Bankers Life And Casualty Company Claim (26 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)