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Delete
  • 1 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
Delete
  • 1 ISSUES RESOLVED
  • 718 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Annoying 15
  • Rude calls all day 10
  • Brow beating them with my insurance know-how 2
  • Ticking them off 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls18
  • Harassing phone calls15
  • Harassing phone calls all day15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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