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Delete
  • 1 ISSUES RESOLVED
  • 433 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Work environment 1
  • How the policy paid for moms burial cost and we had no worries 1
  • How the agent kept in touch about what ever we needed 1
  • Called back in a timely manner 1

Customers don't like

  • Lies from customer service2
  • Fake interview2
  • Customer service - poor2
  • Waiting for service1
  • Runaround1
Delete
  • 1 ISSUES RESOLVED
  • 883 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $65K AVERAGE LOSS
1.1
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Annoying 16
  • Ticking them off 3
  • Stop calling people 3
  • Wasting their time 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls20
  • Harassing phone calls all day15
  • Harassing phone calls15
  • False self-representation12
  • Constant phone calls12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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