PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and Bankers Life And Casualty Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha
Bankers Life And Casualty Company

Mutual Of Omaha and Bankers Life And Casualty Company Overview

Total reviews
116
458
Company responses
39
0
Issues resolved
1
1

Bankers Life And Casualty Company was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 458 reviews. It is 342 reviews more than Mutual Of Omaha received since Feb 19, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mutual Of Omaha customer support team than with Bankers Life And Casualty Company customer service.

Mutual Of Omaha and Bankers Life And Casualty Company Consumer Ratings

Rank
54 out of 1883 in Insurance category
90 out of 1883 in Insurance category
Customer service
72 in category
77 in category
Staff
75 in category
71 in category
Website
110 in category
107 in category

According to consumer ratings and reviews, Mutual Of Omaha ranks 36 points higher in the Insurance category than Bankers Life And Casualty Company. People gave Mutual Of Omaha 1.7 stars for Customer service criterion in Insurance category and it is 377 points higher than the worst rated brand in this category. At the same time, Bankers Life And Casualty Company was rated 1.6 stars for Customer service criterion in this category and it is 372 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bankers Life And Casualty Company has a higher rating than Bankers Life And Casualty Company. Regarding Website criterion, consumers gave Mutual Of Omaha 1.9 stars and it is 76% greater than other in category. Bankers Life And Casualty Company however was rated 1.9 stars and it is 76% greater than other in category.

Mutual Of Omaha and Bankers Life And Casualty Company Rating Details

Customer service
1.7 (37 reviews)
1.6 (39 reviews)
Reviewer's quote

They have always paid my claims within 7 working days of the claim filing. They are always courteous and ready to help. They have paid all preventive screenings for my wife and I. Everything on the policy benefit description was paid with no problems. I was diagnosed with colon cancer and am so...

Jesus C

I have been working with this company for nearly one year. I have jumped through more hoops than I can count. My husband has a long term care policy, I have P.O.A., we have met the 90 day period which we are required to fund, and now having lots of trouble getting them to pay the bills. It has...

PissedConsumer867962
Staff
1.8 (29 reviews)
1.8 (17 reviews)
Reviewer's quote

..." My Rhuematologist, the actual specialist, has offered multiple times to speak with medical staff to explain my condition. Nothing. The Drs...

PissedConsumer1069821

...So it took forever to get my check I have to say your staff was wonderful..

PissedConsumer1643810
Website
1.9 (29 reviews)
1.9 (24 reviews)
Reviewer's quote

...Also I never could get the website to work for me to view my paycheck. They never offered direct deposit for me and to have taxes taken out. I could do nothing online...

gapeach30s

...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

EUNICE H

Mutual Of Omaha and Bankers Life And Casualty Company Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • How the agent kept in touch about what ever we needed
  • Work environment
  • How the policy paid for moms burial cost and we had no worries
Cons
  • Indifferent people
  • Mass mailings
  • It is a headache
  • Runaround
  • Lies from customer service
  • Fake interview

Mutual Of Omaha and Bankers Life And Casualty Company Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

Mutual Of Omaha and Bankers Life And Casualty Company Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

Mutual Of Omaha and Bankers Life And Casualty Company Latest Reviews

Recent published reviews

I purchased a life insurance policy for my then husband in 2006. We divorced approximately 2013. My ex-husband passed...

Read all 116 reviews

I was offered a health and life insurance job at this company about ten years ago. They insisted that I start working...

Read all 458 reviews

Mutual Of Omaha and Bankers Life And Casualty Company Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (21 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)
  • Bankers Life And Casualty Company Life Insurance (121 reviews)
  • Bankers Life And Casualty Company Claim (26 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)