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  • 1 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $18.5K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • How the agent kept in touch about what ever we needed 2
  • Work environment 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Called back in a timely manner 1

Customers don't like

  • Lies from customer service2
  • Fake interview2
  • Customer service - poor2
  • Waiting for service1
  • Screwing my father received1
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Operators who have been helpful 2
  • Response to accident 1
  • No one 1

Customers don't like

  • Customer service14
  • Not trustworthy3
  • Delay delay3
  • Being passed back and forth with no resolution3
  • Your company does not pay claims2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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