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  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Horrible place to work for4
  • Poor representation3
  • Hiring practices2
  • No regard for customers2
  • Lies from customer service2
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16.4K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service12
  • Being passed back and forth with no resolution5
  • Not trustworthy5
  • Creation a serious problem due to lack of compency4
  • Lack of customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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