PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bankers Life And Casualty Company and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bankers Life And Casualty Company
Metlife

Bankers Life And Casualty Company and Metlife Overview

Total reviews
465
327
Company responses
0
0
Issues resolved
1
1

Bankers Life And Casualty Company and Metlife Consumer Ratings

Rank
80 out of 1067 in Insurance category
225 out of 1067 in Insurance category
Customer service
82 in category
195 in category
Reliability
46 in category
154 in category
Product or Service Quality
58 in category
205 in category
Website
115 in category
189 in category

Bankers Life And Casualty Company and Metlife Rating Details

Customer service
1.6 (41 reviews)
1.2 (96 reviews)
Reviewer's quote

...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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...VERY POOR Customer Service. How long will it take them to send check??? Sincerely, James D. Webb of Herrin, IL..

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Reliability
1.9 (30 reviews)
1.1 (74 reviews)
Reviewer's quote

We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later stating they had not received the requested information. I called the Dr's office and the information had been faxed to them the week before. I called the company and after a long...

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was transferred twice, then to an incomplete recording before call disconnected..

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Product or Service Quality
1.9 (29 reviews)
1.1 (70 reviews)
Reviewer's quote

...I ended up paying out of my pocket for their online company and product specific training. Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits...

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Believe it or not, I got a telephone intercept that told me that this number was invalid and no longer in service. This company is a collection of the biggest idiots that has been my misfortune to deal with. This would be like an online banking situation were one day you could see both your saving...

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Website
1.8 (26 reviews)
1.5 (68 reviews)
Reviewer's quote

...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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Plus Metropolitan Life's website is the worst designed website I have run across, especially for a large public facing company. I will be notifying my state's consumer fraud department, the Insurance regulatory group, FINRA, SEC etc. My actions will cost Metropolitan Life a great deal of time (time...

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Bankers Life And Casualty Company and Metlife Pros and Cons

Pros
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
  • Runaround
  • Lies from customer service
  • Fake interview
  • Customer service
  • Delay delay
  • Not trustworthy

Bankers Life And Casualty Company and Metlife Most Positive Reviews

Top rated reviews
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

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5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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5

As a Broward teacher we gave Metlife disability. My first claim was denied. I appealed with my Dr 2nd letter and 2nd...

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Bankers Life And Casualty Company and Metlife Most Critical Reviews

Lowest rated reviews
1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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1

I work for Cablevision and have worked there for 9 years. In 2011 I was in a horrific car accident where another car...

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Bankers Life And Casualty Company and Metlife Latest Reviews

Recent published reviews
2.8

We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later...

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1

was transferred twice, then to an incomplete recording before call disconnected..

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No votes

My father passed away and his health insurance policy needs to be cancelled

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1

I was transferred twice,then ended up listening to a recording before the call was disconnected.

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Bankers Life And Casualty Company and Metlife Products and Services

Most reviewed product and services
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)