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Delete
  • 1 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
Delete
  • 0 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $7.9K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Direct billing 1
  • Last rep i talked to 1
  • Price 1
  • Website and chat link were very easy to use 1

Customers don't like

  • Deceptive practices6
  • Deceptive claim rating policies2
  • Liberty not being honest with me2
  • Lied2
  • No help by contracted adjuster2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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