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  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Horrible place to work for4
  • Poor representation3
  • Hiring practices2
  • No regard for customers2
  • Lies from customer service2
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Very bad 3
  • Prescription drug coverage 3
  • Agrivating 2
  • Very little about humana 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service19
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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