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  • 1 ISSUES RESOLVED
  • 426 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
1.9
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Diversity of Products or Services
Billing Practices
  • Prescription drug coverage 4
  • Very little about humana 3
  • Attitude of agents on the phone 2
  • Silversneakers fitness 2
  • Doctor 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Incorrect marketing information4
  • Price4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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