PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Genworth and Bankers Life And Casualty Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Genworth
Bankers Life And Casualty Company

Genworth and Bankers Life And Casualty Company Overview

Total reviews 19 470
Company responses 0 0
Issues resolved 1 1

Genworth and Bankers Life And Casualty Company Consumer Ratings

Rank
308 out of 1099 in Insurance category
95 out of 1099 in Insurance category
Customer service
223 in category
88 in category
Billing Practices
236 in category
48 in category
Website
266 in category
118 in category
Price Affordability
285 in category
155 in category

Genworth and Bankers Life And Casualty Company Rating Details

Customer service
1.1 (9 reviews)
1.6 (42 reviews)
Reviewer's quote

...They just want to delay the process and keep a little more money!!! Some customer service- their service changed after they took over First Colony. Still do not understand why they would not honor the old form- same info- just a different formatting!1 ..

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...So unless you plan a lot of frustrating time contacting their Customer Service I would recommend that you DO NOT DO BUSINESS WITH THIS COMPANY..

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Billing Practices
1 (6 reviews)
2.3 (21 reviews)
Reviewer's quote

This company is a total ripoff, 2 years in a row there has been an increase of 25% or more. They are trying to get everyone to drop their LTC policies. stay away from them or they will suck your blood dry.

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6 months trying to get my mom into your system, which I must say is a poor excuse of a company supposedly committed to help dying people. I've been misled now for much too long by way to many representatives of this company and I keep getting no where. My mom is dying and I need these funds she has...

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Website
1.2 (6 reviews)
1.8 (26 reviews)
Reviewer's quote

I have been trying to file a claim for home care services for my 89-year-old father. He has been paying premiums to Genworth for many years -- thousands of dollars going to that company. Now that he needs to get benefits from Genworth, we are having to jump through so many hoops. Genworth makes the...

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...Went to the BL&C website for a viable number. The BL&C representative AGAIN tried to redirect me to ES because she said it was THEIR fault. I told her the payment was sent to BL&C so THEY are the ones who DIDN'T authorize EXPRESS-SCRIPTS to honor the account...

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Price Affordability
1 (6 reviews)
1.8 (22 reviews)
Reviewer's quote

I broke my right ankle which required surgery to insert a plate and several screws. I was in the cast over two months and required over three months of physical therapy. The representative that came to my house submitted a report and my claim was denied. Forget chore services which they state as a...

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We filed a claim in mid-April. They sent a letter to our PCP requesting information. We received a letter 3 weeks later stating they had not received the requested information. I called the Dr's office and the information had been faxed to them the week before. I called the company and after a long...

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Genworth and Bankers Life And Casualty Company Pros and Cons

Pros
No votes
  • Work environment
  • How the agent kept in touch about what ever we needed
  • Called back in a timely manner
Cons
  • Genworth has failed to live up to its contract
  • Runaround
  • Lies from customer service
  • Fake interview

Genworth and Bankers Life And Casualty Company Most Positive Reviews

Top rated reviews
No votes
5

Bankers Life is an insurance company that's been in existence since the 1800s. It a reputable company that isn't going a...

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No votes
5

I recruited for Bankers Life. I personally brought people in for job opportunities to make over $60,000 in a year's...

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Genworth and Bankers Life And Casualty Company Most Critical Reviews

Lowest rated reviews
1

My Mother, Doris E. Cowell, has been a 10 year policyholder with Genworth(previously AMEX and GE Capital). The policy...

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1

I'm tired of being harassed/contacted via email and phone by bankers life reps. They have been calling me every day...

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1

One year ago I submitted Surrender of Policy per instruction and submitted Notarized signitures of two trustes with driv...

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1

Bankers Life and Casualty doesn't play their underdogs, I worked there for about 2yrs as a recruiter work from home,...

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Genworth and Bankers Life And Casualty Company Latest Reviews

Recent published reviews
1

I have been trying to file a claim for home care services for my 89-year-old father. He has been paying premiums to...

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No votes

The absolute WORST customer service ever experienced with an insurance company - they should have their license revoked....

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1.2

This company is a total ripoff, 2 years in a row there has been an increase of 25% or more. They are trying to get...

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1

6 months trying to get my mom into your system, which I must say is a poor excuse of a company supposedly committed to h...

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Genworth and Bankers Life And Casualty Company Products and Services

Most reviewed product and services
  • Genworth Life Insurance (4 reviews)
  • Genworth Health Insurance (2 reviews)
  • Bankers Life And Casualty Company Life Insurance (124 reviews)
  • Bankers Life And Casualty Company Claim (29 reviews)
  • Bankers Life And Casualty Company Health Insurance (9 reviews)